MuselyReviews of musely.com

Response from MuselyJul 9, 2026

Thank you for sharing your concerns! We are very sorry to hear about your experience and understand how concerning side effects can be. We recommend consulting your designated doctor, as they can determine whether what you are experiencing is an expected side effect or an allergic reaction. Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJul 9, 2026

We are so happy to hear that you were pleased with the speed our our assistance, thank you for your review! :)

Response from MuselyJul 9, 2026

Thank you so much for your kind review! We're delighted to hear that you've found the app easy to use and that scheduling and getting the help you need has been a smooth experience. It's also wonderful to know our team has made you feel supported along the way. We truly appreciate you being part of the Musely community and thank you for trusting us with your care!

Response from MuselyJul 9, 2026

Thank you for your feedback! We are sorry to hear about your experience and appreciate the opportunity to make things right. Our Support Team is available via email, live chat, phone, and social media to ensure timely and personalized assistance. It’s important to us that your concerns are fully addressed, and we regret if that was not your experience. With that being said, we kindly ask that you contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJul 9, 2026

Thank you for taking the time to share your feedback! We are so sorry for any confusion or misunderstanding, and we are happy to help! Musely accepts both HSA and FSA as methods of payment.* We are only able to provide this documentation for you to submit to your savings account provider: A detailed copy of your invoice. We are unable to provide or fill out other forms or documents (i.e. EOB's, letters of medical necessity, etc.). If you’d like additional clarification or assistance, please reach out to Musely Support viasupport.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJul 9, 2026

Thank you so much for sharing your experience! We're truly honored to be part of your skincare journey. Your kind words and willingness to give Musely a chance despite past disappointments are incredibly encouraging. We hope you continue to see great results over the coming weeks, and we're so grateful to have you as part of the Musely community.

Response from MuselyJul 7, 2026

We are so happy to hear that you are loving the application and the response time, thank you for your feedback! :)

Response from MuselyJul 7, 2026

Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We understand that this process may not have been what you expected, and we're sorry for any frustration it caused. Our Support Team would be happy to review your refund status or answer any questions you may have. If you’d like additional clarification or assistance, please reach out to Musely Support viasupport.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot. Thank you so much and we look forward to having the opportunity to assist you further!