MuselyReviews of musely.com

Response from MuselyJul 7, 2026

Thank you for sharing your experience! We're so glad to hear you've noticed new growth and that your bald spots have filled in since starting The Hair Pill. We know hair regrowth takes time, so it's encouraging to hear you're seeing progress. We also understand your concerns about the cost. We strive to make our treatments as accessible as possible. We truly appreciate your feedback regarding pricing, and we'll be sure to share it with our team. Thank you again for taking the time to leave a review, and we wish you continued success on your hair restoration journey!

Response from MuselyJul 6, 2026

We are so happy to hear that you felt heard and that you received helpful feedback. Thank you for your review! :)

Response from MuselyJul 6, 2026

Thank you so much for highlighting our Support Team! We appreciate it. :)

Response from MuselyJul 6, 2026

Thank you for taking the time to share your feedback! We are so sorry for any confusion or misunderstanding, and we are happy to help! If you’d like additional clarification or assistance, please reach out to Musely Support viasupport.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJul 6, 2026

We're sorry to hear about your checkout experience and understand how frustrating it must have been to receive a payment notification after seeing a failed transaction message. We also appreciate you sharing your feedback about separate charges and emails for multiple products. Your comments are valuable, and we'll be sure to share them with the appropriate team as we continue working to improve the ordering experience. If there's anything that still needs to be resolved with your order or refund, please reply to your existing support ticket so our team can take another look and assist you further. Thank you for taking the time to share your feedback.

Response from MuselyJul 6, 2026

We are so happy to hear you are loving your treatment. Thank you for your recommendation! :)

Response from MuselyJul 6, 2026

We're sorry to hear about your experience and understand how frustrating this situation must have been. We'd like the opportunity to review what happened and see how we can help. It’s important to us that your concerns are fully addressed, and we regret if that was not your experience. With that being said, we kindly ask that you contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJul 6, 2026

Thank you so much for sharing your experience! We're delighted to hear that our Support team was able to keep you informed, arrange a replacement quickly, and provide a positive resolution. We truly appreciate your trust in Musely and are excited to continue being part of your skincare journey. Thank you for choosing us!