MusabelaReviews of musabela.com

The worst. I sent back two pairs of shoes brand new, they were the wrong size, I have not received a refund they have repeatedly asked for the tracking number and it has been since August first that they received my return. No refund also a fake phone number.

My experience started in July and is still ongoing. To keep it short I ordered shoes that arrived two weeks later than promised. And at least 4 sizes to small. I was assured a full refund including return shipping.. it's working on the 4'th month and have only received the refund on the shoes. Still waiting on 27.00 worth of shipping costs. Don't trust anything these people say at Musabela.

I purchased x-wide shoes from Musabela website directly on 08/26. I received them on 09/17. They were not wide enough. I requested a refund via their website on 09/29, well before the 30 day after delivery refund policy. The refund request is still in pending status on their wessite and I have not received return approval or instructions. I have emailed them twice and still no reply. I called the number on the website and I get a Verizon recording. Do Not purchase these shoes!

I come across the website, read what few reviews they had ordered 2 pairs. The website, said true to fit. Well, this is not true. I've been 2 weeks trying to get a return the Email will send me out the same thing over and over. Someone will get ahold of you in 24 hours. Still nothing again 2 weeks. I would not recommend these shoes to anyone. They look like they work with Teamo. So sad they got over 120.00 dollars from me. Shame They take advantage of people that are trying to find shoes to help with their feet and the pain.

These are the worse sneakers for people with feet problems. They don’t help and they are like no frill sneakers. Very bad quality! I’ll never get them again.

IF I could do a zero I would. The website is a SCAM!!!! STAY AWAY!!! Ordered 2 pairs, one size they ship was not even my size, way too narrow they are not wide shoes. Fake phone number on website, have been waiting 14 days for a refund and it states you get the refund back in 5 DAYS!!! I WILL NEVER BUY SHOES FROM THESE PEOPLE AGAIN, STAY AWAY!!! I WILL BE TAKING MY ORDER INTO POLICE HANDS GOING FURTHER!!!!

We ordered three pair of shoes, all in wide width and with our correct sizes. All three pairs of shoes have come in and were too small and were not in a wide size as ordered. I even confirmed prior to shipping, which took way too long, with an email to make sure we would be receiving the wide size. I have contacted the company and have been waiting now for 9 months to get the correct sizes shipped back out. I have been told the ones we ordered are no longer available, but then they come back in and still have not shipped. I have also asked them to ship the two they do have and have picked a different third pair, in stock, and still no confirmation of being shipped. It takes them weeks to respond to any emails and still no action on getting our shoes.

I got my shoes after a long wait after I tried them on they were to big at least 1size to big even with insoles and socks on. The quality was poor and I think I have been scammed by this company. was not told the shoes would have to be shipped from China another scam I will call my bank and see if thery can do anything but DONT BUY SHOES FROM THIS COMPANY UNLESS YOU WANT TO BE SCAMED