MusabelaReviews of musabela.com

Ordered a pair to try. Delivered after 3+ weeks. Shoes are too narrow and very uncomfortable. Not only that but after seeing them and feeling the materials they are made with they are NOT shoes I would ever want to own. The feel like plastic and while lightweight, offer no comfort or durability from the looks of things. Began request for a refund and asked for week for the address to send these back to in order to fulfill my end of their "money back guarantee". Repeatedly told they were investigating. I had already told them I did not want an alterative size, or wider width. I just want to return these and get my money back. Last I heard was Friday morning, they were "personally going to investigate" this situation. I have had it. I wish there was a US location listed to send them back--but like everything else for sale online these must come from China and get by any way they can. I am super frustrated and want to ANYONE who is thinking of these to LOOKS ELSEWHERE. These are not the shoes for you. Would not recommend in any was and would have given ZERO STARS if that was an option. They say there is a money back guarantee but they just push you around until you are too frustrated to keep fighting. It isn't worth it.

Stop selling these shoes they are cheaply made and don't do anything for your feet. BIG SCAM!!!!!!!!!!!!!!!!!!!

I ordered back in October paid over 94.00 dollars got email on November 8th said order delivered checked mail box and nothing in it except empty bag. Do not order from MUSABELA IT'S A SCAM

Took way too long. Size was too big. Poor quality. I have been trying to get my refund for over a month now. If you buy them and want to return then, YOU PAY.

this company can improve by keeping their word!!! ordered a pair of shoes , came in wrong size, and very cheaply made. could buy Walmart shoes that are much better and a lot cheaper. Sent them back per instructions, they made it back to Cal. but nothing since then. They must be Chinese and Communist to boot. luckily I can afford the loss. Going to stick with Amazon and other reputable people from now on out

My niece ordered 2 pairs of Musabela.shoes. She could not get a shipping label-she gave up trying to return. She gave me a pair and they were too small and I have tried every link I could find to no avail. They want you to pay $5.00 then they will refund you. I am not using a CC to do this,it makes no sense. she ordered them on facebook back in Sept.

Buyer beware! Still waiting on my refund to be completed! Cancelled order before it shipped, had to wait to receive to return, then had to pay $34.56 to ship back, received a portion of my refund. Will not respond to any of my emails.

I would not give this company any stars . The shoes are cheap . I returned my shoes but haven’t received my refund . Customer. Service sucks I sent tons of email and I get no answer . So if you are looking at these shoes my suggestion to you would be DONT BUY THESE SHOES !