MusabelaReviews of musabela.com

If I could leave zero stars I would! Ordered shoes for my 99 year old aunt. They were too bulky and poor quality. I sent numerous emails for a return label with 2 vague responses. This company is a scam!!! Taking advantage of people. DO NOT BUY FROM THEM!!!!

Whatever you do do NOT buy from this place. It will soon be a year that I've ordered, took months for the product and it was the wrong size. I wanted another size haven't received a new pair or refund!!! I'm now getting the Atty Generals Office involved and my atty for $65.00

Worse sneakers ever. Hard Plastic soles and very narrow width considering they are supposed to be x wide. After reading all the reviews of how difficult or impossible it is to return them I just might bring them to the dump and perhaps someone else will be able to use them. I don't need my blood pressure going up just to try and return them. Buyer beware indeed.

I ordered shoes in early November and received many messages that they were on the way. Then I received a message that they were delayed. By December 8 they had not arrived and customer service said they would check into the matter. I never heard from them again. I e-mailed again on January 3 and no response. Seems like a scam

These shoes are very comfortable and they fit me perfectly. They were reasonably priced and stylish and I noticed my foot neuropathy subsided while wearing these shoes so that is a hugh plus. I was surprised to read so many negative reviews. I did have to wait a few weeks to receive them but am very happy with my shoes so far.

I ordered the shoes in September 2025 they arrived in October. I didn't like the fit or the fact that the bottom of the shoe was a hard plastic. I was not satisfied so I wrote to Paypal to dispute. My return reason "shoes not as described" to which the 'seller' Ace Equities LLC told paypal that everything was described in the verbiage online. They in the meantime gave me a return address, I sent the shoes back. (before I knew I was denied by paypal) now i'm out $64+ and the shoes. I've written to Musabela.com numerous times and still nothing. I'm going to the Better Business Bureau with this complaint. (all the response emails said, "sorry for the inconvenience, we will send a email shortly of further instructions" STILL NOTHING

This company hides it's distribution site behind looking like a USA company. The return which you will probably need is based in the UK. The cost to return the shoes to the UK way exceeds the original cost of the shoes so you are SOL. DO NOT GIVE THIS DISHONEST COMPANY ANY OF YOUR BUSINESS.

This company is a total scam. They send you cheap shoes that takes a month to get them. They're not at all what they claim, and they refuse to let you return for a refund. There's no customer service phone number that works, the one they give is a fake phone number and the emails just say- sorry we're working on it and we'll get back to you! And then never get back to you. I'm getting my money back from Huntington