Muddy Mat®Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the DoorTired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly.Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors.Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens.Machine washable, quick drying, and built to last years. Join thousands of happy homes.More time with your pet, zero time scrubbing. Start living clean today!
Muddy Mat® (muddymats.com) has 4,420 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Casey L.
Communication with this company is a nightmare. I ordered products three weeks ago now and zero communication. I have no idea of I'll ever get my products or a refund.
Response from Muddy Mat®Dec 28, 2025
Thank you for your feedback, Casey. We acknowledge your concerns regarding communication and order status. An email has been sent to address this matter and assist further. Please review your inbox so we may proceed.
Jules
Update… downgraded to a 1⭐️ customer service is terrible. After being told my order is at the local warehouse waiting to be delivered (it’s been there for 8 days waiting to be sorted) get a better delivery service! There has been no update. I received an AI chat bot message saying they’ll forward my concerns to their team and they’d get back to me in 24-48 hours again. I’ve requested a refund that I’m sure, at this point, I’ll have to fight for. Don’t waste your time or money.
Response from Muddy Mat®Dec 27, 2025
Hi Jules, we understand your concern regarding the 1 rating and the order status. We have requested your contact information and order details to assist further.
Penny B.
I have 7 muddy mat rugs and I love every one They wash up great and my doggies love them. Thanks muddy mat
Response from Muddy Mat®Dec 26, 2025
Thank you, Penny, for your feedback. We’re delighted to hear you love all seven Muddy Mat rugs and that they wash up great for you and your doggies. Your support means a lot to us!
NANCY L.
I am very happy with my purchase, they are very soft and absorbent. I especially appreciate the non skid backing which makes them so much safer for the older generation.
Response from Muddy Mat®Dec 26, 2025
Hi Nancy, we’re delighted to hear you are very happy with your purchase and that the soft, absorbent quality and non-skid backing provide added safety and comfort. Your appreciation means a lot to us.
Judith M.
Great Product! I use them all over the house for my Great Danes!
Response from Muddy Mat®Dec 26, 2025
We truly appreciate your review, Judith. It’s wonderful to know you find the product great and useful all around the house for your Great Danes. Your satisfaction is our priority.
Patricia
Don’t believe the website when it says they are going to ship by a certain date, they won’t. Placed an order on December 12 promised shipping by the 17th and here it is the 24th and haven’t received an email stating when it will be delivered, tried contacting customer service got no where. I will never order from them again.
Response from Muddy Mat®Dec 24, 2025
Hi Patricia, thank you for sharing your experience regarding the status of your order and your communication with our customer service team. We have sent a request for your contact information and order details so we can look into this further and assist you directly.
sherry
as with so many others, it is a shipping issue. i ordered a few weeks ago and never got any f/u emails re shipping. when i reached out i was told my issue had been "elevated" but still nothing. the email even said "DO NOT SEND MULTIPLE EMAILS OR F/U MESSAGES". order #5E5CC247FF. will forward that email to my cc company to get charges reversed when i get that bill. i know holiday shipping is tricky at best, but it's the lack of communication that irks me.
Response from Muddy Mat®Dec 24, 2025
Hi Sherry, thank you for sharing your feedback regarding your order and communication updates. An email has been sent to address this matter and assist further.
Robert M.
Missing order. Tried to call, chat and e-mail - with no luck in getting anyone to respond or answer questions. They use a questionable third-party shipper (Cirro) that does not seem to be reliable.
Response from Muddy Mat®Dec 23, 2025
Thank you for your review, Robert. We acknowledge your comment regarding the status of your order and your attempts to contact us via call, chat, and e-mail. An email has been sent to address this matter and assist further.
