customer
wrong item sent
wrong item sent. replacement dog bed was also wrong one but refund was done quickly and good customer service. Have ordered muddy mat rugs before and am very pleased with them. I am thinking it was not an intentional error so am changing to a Four star rating.
Response from Muddy Mat®Oct 22, 2026
Thank you for sharing your feedback. We appreciate the opportunity to assist you and are pleased that we were able to bring your order to a resolution. Your comments are valuable to us as we continue to improve our products and service. An email has been sent with further information and assistance regarding this matter.


