Mr. Tire Auto Service CentersReviews of mrtire.com

Went to their Buckeystown location,with a already diagnosed oil pressure sensor need to be replaced,they refused my diagnostic even though I am a master electrician,charged me $99 to perform diagnostic, then they marked up a part from $38 to $178 plus labor the diagnostic cost and other miscellaneous,total $378 to screw in a part and plug wire on ! I told them I can get the part at Napa they told me the restaurant don’t allow people to go to the grocery store buy a steak so the restaurant can cook it for them! Worst customer service response answer in the history of the world possible ! I then watch a lady came in the store with some custom head lamps and same guy received them from her without telling her you cannot bring your own steak to the restaurant! Not cool

It's the age-old story of going in for an oil change and being upsold unnecessary, expensive repairs. I wouldn't be so mad about those repairs if they actually did them properly. But my car has more problems now than it did before I brought it. I now have to go spend more money on repairs (elsewhere), and I missed work for what was quoted as a one-hour job. Furthermore, the customer service is disappointing at best. Avoid this company if you value your time, money, and sanity.

I dropped my car off at Fulton road canton Ohio location. Melissa at the front desk exhibits perfect customer service. She’s helpful. Kind. Professional. I will be back.

I was a 6 year customer at the Statesville and the Newton store. The changed management for the worst. I will be going to the BBB after this.

Good afternoon, I feel fully violated upon my daughter having a repair at your Newton, NC location and will NEVER go or recommend them ever. They are fully unethical and took advantage of her. She had to have her front stabilizer links replaced which they state were $139.88ea. The exact same part number sells for $37ea every where I look. The dealer charges only $43ea and Autozone only charges $32ea. They also charged her a $99 computer diag fee which was not even performed as the part replaced has no computer interface and on top of that charged her $350 labor for all of 30 minutes it took to install these parts. The entire service time was less than 2hrs out the door and included a wheel alignment. You all should be ashamed of yourselves. I am well aware of the cost of these repairs as I am an ASC tech of over 30yrs but can not do the work any longer due to a neck injury. I hope your company executives have very little sleep tonight after reading this email. $625 for this work is an abomination. Signed a very upset father

Had starting problem. John Gallo said a new alternator and plugs would fix it. IT DID NOT. Then he said battery,a new fuel pump and fuel filter would fix it. IT DID NOT. Charged a lot of money and still have the same problem. Mr. Tire is the WORST auto repair shop. Called customer service they never responded.

Shah, Juan, and Charlie at the 11625 Lee Hwy shop in Fairfax, VA are fantastic. Top drawer mechanics combined with outstanding prices results in an unbeatable value! Have used several times and will continue to do so! Scott B

Mr.Tire571- I have been going to them for around 20-23 years now and I have had nothing but the best experience with them. I will continue to go to them. They have friendly and knowledgeable people that work there. Thank you for all you do.