Mr. Tire Auto Service CentersReviews of mrtire.com

On Saturday, May 24, 2025 at 5 PM I arrived at the Mr. tire location in Burlington New Jersey at which point I answered the few preliminary questions including had I ever visited this location before my response was no. The young lady printed out the invoice, I reviewed it and I signed it. The sole reason for my coming to this location was because I purchased tires online and I came here to have them installed and balanced and the total was like 280+ dollars. When they brought my vehicle into the service area. They immediately popped the hood and began doing an inspection. The service attendant removed my air filter compartment. I went out and asked him. Why are they doing that? I only came here to have tires installed. the young lady at the desk, said that unless they do the complete inspection, they could not do the work that I had scheduled to have done. I find this to be very deceptive very Poor customer service and so I’m lodging this formal complaint. I believe this is called up selling and attempting to pressure customers into trying to get them to purchase services that are unnecessary and unwarranted.I am not sure that this is the practice at all Mr. Tire locations but I do not recommend this location. I will be spreading the word about this location to avoid it at all costs -literally. I feel violated.

My vehicle was serviced at 5545 Baltimore National Pike. Mr. Stanley Benoit "went out of his way" to get me back on the road. His attention and compassion for my situation is to be COMMENDED! Thanks Stanley, you're a GREAT Mechanic!

Horrible Service and Rude Employees. I went twice in a row to get my car inspected. First they told me I had two tires I need to replace, so I replace them and my headlight they said I needed. Brought my car back and told me I needed ANOTHER TIRE rather than telling me from the first time so I could've got everything in order and the lady at the front counter (much older lady) was rude and said "Well I wasn't here on saturday, so i dont know who waited on you and who didn't " Her response was not call for. I took my car elsewhere and PASSED with NO PROBLEMS. Mr. Tire will NEVER see my service again .

Bait and Switch Alert. I got a groupon for the high end high mileage oil change and filter, when I get there they want to charge me $50 extra and the groupon itself is non-refundable. Beware. You will loose your money!

Fulton road Mr Tire is a joke. Took car there 2 times for check engine light. They said they repaired it twice, light still on. Now they tell me they don't know what is wrong and to take to dealer. Paid this shop 1400.00 to keep car 4 days and fix nothing. Corporate said I will get a refund when I supply a receipt of it being repaired. How can I do that when they took all my money. Don't go here, go to a real mechanic

The mechanics are doing their best, but The call center and the mechanic facility are not in communication with each other. I made an appointment at 11:30 AM to be seen at 2 PM the same day. When I got to the facility, I was told they did not have a repairman to work on my vehicle until the next business day. Since I was not able to get a refund on my Groupon, I had no choice but to wait until the next business day. you should be able to get a refund if it’s not your fault as to why you can’t be seen at the time you scheduled the appointment for.

Mr. Tire New Bern NC. Store 0346 Managed by Chris Smith, BUYER BEWARE, STAYBAWAY FROM THIS LOCAL. Incompetent mechanics, negligent, pictures of willful destruction by so called mechanic, complaints filed with consumer affairs, State NC attorney generals office, NC Governor letter, Craven county business license office, seriously considering legal action,..... NOT RECCOMENDED. Mechanic IS a hammer mechanic, SB fired!

Went in to get a nail removed and my tire plugged. I used them before. Now they got some gimmick that they have to replace your tire stem when they plug your tire (Which added an additional 20 dollar cost to the bill). I think I got taken for a ride. They need to inform customers of that fact before they plug their tire. I would have gone somewhere else had I known. Live and Learn. Buyer beware. They'll never get my business again.