Mr. Tire Auto Service CentersReviews of mrtire.com

Kayla was very helpful to me today while receiving an oil change for my car today. I just wanted to take this time to say thank you. Your kindness was appreciated. Thanks Cathy

Mr. Tire in Ephraim, NJ, “forgot” to do the tire rotation, left dirty rags in the car, filled out the new oil sticker incorrectly and pasted it over the remnants of the old one. I was also surprised that an extra quart of oil and various fees add up to $39 in addition to a $69 full synthetic oil change per the original Groupon price - seems like a bait and switch.

FACILITY: "MR. TIRE" AUTO SERVICE / 2105 N. CENTER, HICKORY, NC GREAT EXPERIENCE - BIG THANKS TO CLAY - STORE MANAGER! // "I HAD SEVERAL REPAIR ISSUES AND THE 'SKILLFUL TECH'S' PERFORMED "OUTSIDE THE BOX"---AND FIXED EVERYTHING!!" // RECOMMEND TO ALL!! // MR. JEFF

They charged us $40 per tire to mount and balance, there local competition charges$ 16.50 to mount and balance , we will not be giving them our business again, beware! Rockland Maine store

I brought my vehicle in for the oil change and tire rotation tonight. I reminded the technician that I definitely needed the tires rotated. It took one hour, which was fine, and then one more time I asked them if the rotation was done. Their response was "yes" I checked just to make sure and they were NOT rotated. I knew this because I marked one of them ahead of time. I went back in and confronted them about this issue and their response was that they would take car of it. I sat there another 20 minutes and my vehicle never budged so I just gave up and drove it home without the rotation. This is not the first time this has happened to me at this location....that is why I marked my wheel this time

I took a wheel into them for a simple flat repair. They quoted $60, I said that was very high but gave to go ahead. When I went to pick it up and looked at the invoice they charged me for a TPMS kit for $20.49. I said the wheel was from a car that did not have TPMS, they said it was "policy" to charge regardless. I went back a couple days later and asked to speak to a manager. Told him the story and he said he couldn't issue refunds but said he would forward it to their district management but didn't even both to make a copy of the invoice... never hear back from them. These guys take advantage of their customers... take your business somewhere else.

I have 2004 Excursion After 1 1/2 hours I went up to desk to get update. They said they had to go get a bigger wrench for my tie rod adjuster sleeve which wouldn’t loosen. When I went into the back they were beating on the tires - they had pried open the clamp on the tie rod. So I asked what the problem was they couldn’t get the adjuster sleeve to adjust the tires so they were beating on the tires to move it. Turning the sleeve they said both tires would move in the same direction - this is not correct. They acted like it was their first alignment when I left I only got paperwork for the alignment. When I got the truck home it sat for two days in driveway because of the rain. Then I went out to check the work the bolts on the sleeve were just hand tightened and I was missing the break on the tie rod. I called Mr Tires owner on delsea dr in Vineland to tell him. He said no way I must of touched it. I told him about the attempt at aligning my truck, and he said if I wasn’t happy, I could come back in and have it done again. I just wanted my money back. He refused to give my money back so my only recourse was to allow him to do it again or go to another mister tire. I wanted to go to a place up in Cherry Hill to have it realigned properly. I did bring it back to Mr. tire same circus, but now they had a ton of paperwork that they handed me on my truck. They now say it needs a total new front end. I won’t use this shop anymore. They have incompetent mechanics and a owner that needs the money badly because he cannot give refunds when he screws up. If I hadn’t went out and checked his work, and I had an accident because it came apart, this story could’ve had a different ending - a terrible horrific ending. do not use this shop ever

Came in for tire change and front end alignment.  2 tires were only filled to 23 pounds of air, should have been 35.  Broke 2 TPMS sensors. Did NOT recalibrate sensors. Did NOT replace one valve stem cover. Put wrong milage on invoice (which would affect warranty of tires)  I have serious doubts now as to whether the alignment was done correctly.  WILL NEVER USE MR. Tire again!