Mr. Tire Auto Service CentersReviews of mrtire.com

Been here at lease 4 times for the same problem on my 2010 passat vw oil leak spent over $1,500 hundred and its still having the same problem. Mr. Tire

We needed an emergency tire and TPMS replacement on our 2018 Chevrolet Volt while travelling in the United States. The Mr. Tire location on Blowing Rock Road in Boone NC could not get the replacement TPMS to work on our original visit May 1, 2023 or when we returned the next day. We were promised a refund for the TPMS part that was installed, but we haven’t got it yet. Later we discovered that they had failed to return our wheel locks. We had to spend $300 at our local mechanic when we got home to fix the problem. UPDATE: After some time, we did receive a refund for the TPMS part installed by Mr. Tire. After leaving this review, we were contacted by Mr. Tire’s parent corporation, Monro, who said that they were sending us a refund for the wheel locks that were not returned to us and the work that our mechanic had to do to remove them. They refused to pay for the work our mechanic had to do to get the TPMS system working again when we returned home. He told us that Mr. Tire had not programmed the replacement TPMS that they installed to the correct frequency for our vehicle. We’re not happy with this company’s response to this issue.

Very impressed at the Shelby, NC location on April 22 2023. Andrea was very courteous, nice & professional. Even with only one shop employee working! She even put seat cover plastic & floor plastic in my truck. This is very rare now days & needs to be done more to respect & show customer courtesy. Treat others the way you want to be treated!!!! She even went over & beyond to apology for the delay due to staff shortage. This is the way auto service used to be & was expressed this time . I understand that Andrea is the manager at the Lincolnton, NC store filing in for the Shelby, NC manger that was out!! I will continue to use these two locations as long as this type of service is shown to customers. To prove that caring for the customer & customer satisfaction still is shown by some employees. These employees should be appreciated by the company!!

went to the location on absecon nj sartuday feb 18 2023 charge me 93 dollars for diagnosis on my car and they tell me that was the radiator and labor and part was 1200 dollars. bought the radiator went to my mechanic and my radiator was in perfect condition was a hose of the coolant that need to be replaced. they made easy 93 dollars for a false problem i have the reciept

The typical Mr tire scam is to tell you they have tires for super cheap and then pull the bait and switch when you get there and tell you “Aw shucks someone just bought the last set!” (Even if it was only 5 mins from the phone til you get to their shop) “$99 per tire!” *gets there* “Oh yeah we’re out of stock besides a set of nittos for $238 a tire. Oh you need tires asap?! Yeah the cheaper ones won’t be in for like 2-3 days either.” Walmart charges $10-$20 for mount and balance. Yeah me tire is hitting you with as many bait and switch charges as possible. It’ll add up to $63 somehow for two tires to be mounted…plus a bunch of other crap. After they hit you with $230 a tire bait and switch scam once they know you’re desperate, you think you’ll be paying around $500 for two tires when it’s all said and done? (Give or take a few dollars) nope. It’ll be teetering around the $600 mark due to hidden fees….no difference if you bring the car in or take the rims off the tire. How do I know? I’ve studied these people very closely as I’m writing a book about auto shop scams.

I will not let them work on my car. Inspection and tire pressure is all. I went a few months ago to the Mr.tire I’m granite falls to have my tires checked cause the light kept coming on. They said all of my tire sensors needed to be replaced. So I had 2 done and went back 2 weeks later to have the other 2 done. Well the sensors couldn’t program the to my car. I even took my car to Mike Johnson’s and their machine couldn’t program them either. I called back to Mr. Tire for them to inform me that they were getting a new updated machine and the would call me when it came in. I guess it never came in. So it’s going to cost me over $500 to have Mike Johnson to replace the sensors from Mr.Tire. My experience with them was October 22 and November 5.

Last week I asked for a quote from my local Mr. Tire store via their website for new tires and installation. I reviewed the quote and ordered new tires. My quote was for 5 Yokohama Advan Sport A/S + 245/50R18 Tires, advertised on Mr. Tire website $211.99 each plus installation. Total for my quote was tires $1059.95 Basic installation for tires $99.95 and $25 for tire disposal for a grand total of $1184.90 When I picked up my car the total was for a whopping $1632.05 a difference of $447.15. I did not ask for nor did I authorize an alignment but was charged for the service ($129.99) I was also charged for lifetime install on tires which I did not request (123.96). I feel completely ripped off by this store and I am requesting a refund of at least the two items listed above (alignment and lifetime tire service.

Today I went to Mr. Tire in Denver, NC to have a flat tire fixed. I was told by their customer service representative that they could not fix the tire because although the leak was still within the tread, it was too close to the edge. Then he went on to say that ALL the tires would need to be replaced because a new replacement tire would have more tread than the remaining tires…the car and ALL tires only had 15,000 miles. The car is a 2021 SUV I purchased new and I decided to drive to the selling dealership to see what they had to say about the tire. I did not say anything about what Mr. Tire had told me. The dealership fixed the flat and said nothing about having to change ALL the tires. My cost fix was $39.99 plus tax. Mr. Tire is misleading. Mr.Tire purchased this business over a year ago. Since the early 90’s I had been a customer of the previous owner as well as Mr. Tire. Unfortunately this was not the first time since Mr. Tire purchased the business that I have felt their practices were less than believable. I will never go back to Mr. Tire…anywhere. Customer beware!