Mr. Tire Auto Service CentersReviews of mrtire.com

Brought my car in yesterday to have 2 tires mounted. I was quoted a price of $100. Fine. Left 3 HOURS later and was charged $300 for lug nuts that I showed the technician were worth $100 from auto zone. I could have purchased 2 brand new tires for $430. Buyer beware!!!

First time making an appointment on line at the one on west genesse st Syracuse and when I got there, the guy asked me my name, I said I had an appointment, he seemed not to know anything, didn’t ask what kind of oil I need, what services I needed, he didn’t take my name down or any info, just asked for the keys and said we call you when it’s ready, well they never called after 5 hours, went there n I feel ripped of for $106- oil change of course they saw a female - the guy was very unprofessional not so welcoming and I was so pisses off at the charge- for a simple oil change when I never paid that anywhere else, but bc I was recommended there I decided to try n now I will never go back. Scam

I purchased a groupon coupon for a 4 wheel alignment and verified before buying the coupon that they accept groupons and set the appointment. After i got up there they told me they only accept so many groupons per period of time and to come back in a month. I tried to contact Groupon but they don't have phone customer service so i sent an email and then called mt credit card company to dispute the purchase.

My 84 year old mother was referred to Mr. Tire in Burlington, NJ by Autozone also in Burlington, NJ. She went to Auto Zone to have a brake light replaced. She was able to purchase the brake light at Auto Zone for $12.00 but they told her they do not do installations. She took the brake light up to Mr. Tire and the female manager on duty advised her they would not install a light purchased elsewhere, she would have to purchase from them and that the light and installation would cost her $222. WHAT????? I am thinking with prices like that .. they should be called Mr. SCAMMER. Walmart will install for about $15.00...I live in FL and she is in NJ and this just burns me that there are scammers and con artists who will take advantage of anyone who doesn't know or isn't able to do basics of car maintenance Shame on you! Needless to say.. SHE DID NOT ALLOW THEM TO DO THE REPAIR ..instead found a good Samaritan neighbor who did it for nothing and she gave him. $25. for completing the 10 minute job!! Thanks for nothing Mr. Tire!!

Have come here for years when cars out of warranty. It was really great, but, the corporation is in financial trouble and their response is, cut cut cut cut cut. There is no staff left. You can't sit in the lobby in our location (Amherst Ohio) and wait because there is no staff but no one tells you this. I was forced to walk home, over 1/2 mile, in a dangerous heat index, in pouring rain, with bad joints and $6000 hearing aids (70 years old) and when I contacted corporate their response was, we could send you a $35 store credit for your next visit. There will be no next visit.

I brought two VW Golfs to Mr. Tire (1728 Fordham Blvd, Chapel Hill, NC) in April for simple oil changes. I supplied my own oil and filters—just needed labor. Neither vehicle had any oil leaks beforehand, and no one mentioned anything about a leak during the service. Afterward, I noticed oil leaking from one of the cars (the Silver one). Took it back, was told there was no leak. Decided to check myself and found oil around the filter housing. A VW specialist confirmed the housing was cracked—cost me $1,173 to fix. Shortly after, the other vehicle (the Blue one) showed similar issues. Same story—leaking oil after the same technician worked on it. The Manager at that location, Kenneth, told me the technician had been let go. They acknowledged that both cars had the same failure, but they still haven’t taken responsibility. I’ve been chasing them for weeks with no follow-up. If something goes wrong here, don’t expect accountability. Still waiting on a proper resolution. Would not recommend.

I would stay far away from this Mr Tire in Union on Morris Ave. Mr Tire should read this review and find someone that can tend the counter most of the day and have some customer relation skills. I walk in ans waited at the counter for 20 minutes before the guy came out to speak to me about my seevice, he booked me in and I waited for 2.5 hours for my car to go in, which it very did. At that point, I just asked for my keys and left. Unfortunately I found this place on Groupon ans that was the first mistake.

I am very impressed by service at Mr Tire Store 0659 in Aberdeen, MD. Mr Ed Magee, the Store Manager, is one of very few I ever met in this profession. He thinks for customers, rather than trying to rip off them. I visited him today with concerns about braking system of my 2011 Hyundai Sonata sedan. He started with a free thorough inspection then told me I could still save the rotors, which I expected to replace due to its long mileage. He addressed my pads and calipers by replacing with ceramic pads and reconditioning calipers, in addition to flushing the fluid, to ensure a new long life for my braking system. He told me my rotors still have enough thickness and don’t even have to resurface. This way, I ended up with significant savings in bringing my car’s braking system to new life. I can’t thank him enough. If the review system allows for more than 5 stars, I would give him 6 stars! I wish him good health in continuing his career., and wish to see him in my future visits to this store.