MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Bess
Nov 5, 2022
Our bed was flat
Our bed was blue, not grey. That was ok, it was a beautiful blue and lovely fabric. The bed was marked the largest size as I ordered but it was not as pictured- large enough for two medium dogs. Also per the pic the bed looks firm and filled with something which looks like it holds the dog off the floor in a supportive manner. Ours is flat, very very loose and squishy and gives no support, more of a blanket on the floor and it was so so expensive.
Response from MrFluffyFriend™Feb 10, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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jim C.
Nov 5, 2022
My dog instantly knew what the bed was…
My dog instantly knew what the bed was for and has been using it daily. He seems to go to this wrap-around bed whenever he is anxious.
Response from MrFluffyFriend™Feb 17, 2023
Hi, Jim. Thank you for leaving us a positive review. We are very happy to hear that your dog loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Fran Y.
Nov 5, 2022
I am EXTREMELY DISAPPOINTED in this…
I am EXTREMELY DISAPPOINTED in this product! I paid $83.00 for this item and my dog ripped it apart. It DID NOT calm his anxiety! $83.00 DOWN THE DRAIN! I really, really, regret buying this product! Too much money for such a FILMSY, FLIMSY, cheaply made product! Bright side, I won’t spend another dime with this company!
Response from MrFluffyFriend™Feb 10, 2023
Hi Fran! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Shirley E.
Nov 5, 2022
Fast delivery & a huge variety
Fast delivery & a huge variety
Response from MrFluffyFriend™Feb 17, 2023
Hi Shirley! Thank you! We love your feedback. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
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Karen W.
Nov 4, 2022
Ich kann vor diesem Shop nur warnen!
Ich kann vor diesem Shop nur warnen! Die Ware ist sehr billig und richt total unangenehm. Obwohl ich kurz nach der Bestellung den Kauf widerrufen habe, wurde mir mitgeteilt die Ware wäre schon auf dem Postweg. Hierzu gab es keine Sendungsverfolgungsnummer. Also kam die Ware an und ich bat um einen Retourenschein. Diesen kann das Unternehmen, als Startup, angeblich nicht ausstellen. Also musste ich die Ware auf eigene Kosten zurück schicken. Was ich loben muss ist allerdings, dass die Rückzahlung sehr schnell erfolgte. Dafür den einen Stern. Aber leider war die ganze Angelegenheit damit nicht erledigt. Ich bekam die Ware noch einmal zugesandt und nun muss ich sie wieder auf eigene Kosten zurück schicken....
Response from MrFluffyFriend™Feb 10, 2023
Hallo Karen! Vielen Dank, dass Sie uns auf Ihre negative Erfahrung aufmerksam gemacht haben. Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie Ihrem ständig zu verbessern. Sie können uns per E-Mail unter [email protected] kontaktieren, damit wir gemeinsam nach einer Lösung suchen können. Freue mich von Dir zu hören!
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Tom
Nov 4, 2022
Excelent product but the postage time…
Excelent product but the postage time was way too long.
Response from MrFluffyFriend™Jan 25, 2023
Hi Tom! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
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Mrs C.
Nov 4, 2022
Got first bed as trial
Got first bed as trial, was really happy with first bed dogs love it decided well worth the money and orderd second one for other dog
Response from MrFluffyFriend™Feb 17, 2023
Hi Mrs Collender, thank you! We love your feedback. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
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KAT B.
Nov 4, 2022
Delivery arrives all the way from China…
Delivery arrives all the way from China and it takes a while for it to hit the U.K. our cat won’t even get close to the pillow sadly. She doesn’t like it at all so it will have to be gifted to a dog’s owner.
Response from MrFluffyFriend™Feb 17, 2023
Hi Kat, thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
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