MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Christine P.
Feb 17, 2024
I ordered a large for my 6 month old…
I ordered a large for my 6 month old puppy. I think they gave me a small! I spent $60! I would upload a photo but it says they won’t allow it?
Response from MrFluffyFriend™Feb 18, 2024
Dear Christine, We apologize for the inconvenience you've experienced with your recent purchase. We always strive to fulfill orders correctly. Unfortunately, we cannot check anything since you didn't provide your order number. Please reach out to our customer support team at [email protected] at your earliest convenience so we can assist you in resolving this issue promptly. Best regards, Sarah Team MrFluffyFriend™
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Louise L.
Feb 17, 2024
An old girl’s comfort
After reading about the dog beds,I thought I’d give one a go. As my dog is around eleven in dog years,I wanted her to be comfortable and free of pain. She loves her new bed and sleeps on nothing else. I have to move it to the lounge room by day, so she can rest happily and still be close to us. It is very easy to wash and dries quite quickly. The bed is very light and can squash into a small space if necessary. My dog and I are very happy with our MrFluffyFriend dog bed.
Response from MrFluffyFriend™Feb 18, 2024
Thank you for sharing your experience with our MrFluffyFriend™ pet bed, Louise! We're delighted to hear that your old girl is enjoying the comfort it provides. It's heartwarming to know that she sleeps soundly and can stay close to you during the day. Our team is thrilled to hear that the bed's ease of washing and lightweight design have met your expectations. Here's to many more cozy moments together! Best regards, Sarah Team MrFluffyFriend™
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Karen M.
Feb 17, 2024
Ellie the Labradoodle loves her beds!
We bought two X-Large beds and one blanket from MrFluffyFriend. Our 13 year old labradoodle Ellie suffers from weakening hips and she loves her new bed! We have one in our family room and one in our bedroom. She moves between the two for sleeping. I believe this bed is very comfortable and soothing for her. We really appreciate Mr. Fluffy
Response from MrFluffyFriend™Feb 18, 2024
Dear Karen, We're thrilled to hear that Ellie is enjoying her X-Large beds and blanket from MrFluffyFriend™! It warms our hearts to know that she finds comfort and relief, especially with her weakening hips. Thank you for choosing us to provide Ellie with cozy rest spots in both your family room and bedroom. We're here to ensure Ellie's comfort and happiness always. Warm regards, Sarah Team MrFluffyFriend™
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Mara
Feb 16, 2024
My dogs are LOVING their new beddies
My dogs are LOVING their new beddies! They curl in and sleep soundly. I got both a size small and a size medium. My 16 lb yorkie likes to cuddle into the small size bed and my 9 lb chihuahua likes to spread out in the medium size bed,, LOL! So both beds are perfect for whatever the dogs are preferring. The modern style & cream color look nice in my living room too! I HIGHLY recommend them.
Response from MrFluffyFriend™Feb 18, 2024
Dear Mara, We're thrilled to hear that your dogs are enjoying their new beds! It warms our hearts to know they find comfort and coziness in them. It sounds like you've found the perfect fit for both your Yorkie and Chihuahua with our small and medium sizes. Thank you for recommending MrFluffyFriend™ beds, and we're delighted that they add a touch of modern style to your living room. Best regards, Sarah Team MrFluffyFriend™
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Kate L.
Feb 15, 2024
Unacceptable customer service, bad quality stuff
The bed went damaged after the first wash (on delicate cycle!). Customer service is unacceptable - they do not refund, although on the website they stated "full refund guaranteed", just offer 15% discount. And they continue to blame me washing the bed on an incorrect cycle. All attempt to get to the manager are useless. Horrible service. Never ever again!!!! They responded to this review saying someone sent me an email. I have not received any new emails from them. The last email I got on Feb 13th, someone repeated that they don't want to refund for the item that I unfortunately bought, no matter what they website said. They are liars. Update: they contacted me recently (several months after the incident) and offered full refund, asking to update my review. Ok, I am doing it. I have got the refund. They had to do it earlier, though. I don't want to remove it, but add a one star.
Response from MrFluffyFriend™Feb 16, 2024
Dear Kate, We apologize for the inconvenience you experienced with our product and service. One of our representatives is handling this case and has sent you an email. Feel free to respond to it. Your satisfaction is our priority. Sarah Team MrFluffyFriend™
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Marion B.
Feb 15, 2024
Betrug Finger weg…
Betrugfirma ,auf meine Beurteilung geschrieben es folgt eine Email. Sendebestätung ignoriert. Jetzt ist das Bett zurück geschickt und kein Geld zurück gekommen Zum guten Schluss kam dann doch eine Gutschrift
Response from MrFluffyFriend™Feb 16, 2024
Lieber Marion, Es tut uns leid, von Ihren Erfahrungen zu hören. Einer unserer Kundendienstmitarbeiter prüft das Problem bereits, damit wir das Problem umgehend lösen können. Wir senden Ihnen eine E-Mail, um Sie auf dem Laufenden zu halten. Beste grüße, Sarah Team MrFluffyFriend™
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J F.
Feb 14, 2024
Dog Bed
The material used appears to be of quality. But the bed needs more stuffing, especially in the bottom part of the bed.
Response from MrFluffyFriend™Feb 15, 2024
Thank you for your feedback, J Fox. We appreciate your input regarding the stuffing in our pet bed. We'll take your suggestion into consideration for future improvements. An email has been sent to you today to discuss your concerns further. Your support means a lot to us! Sarah Team MrFluffyFriend™
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Charlotte O.
Feb 14, 2024
Big success!
Thankyou for the fantastic beds, my two Weimaraners took to their new cosy beds straight away. They are now out of our children's beds which is a big bonus! Soft and fluffy and gorgeous looking-highly recommend!
Response from MrFluffyFriend™Feb 15, 2024
Dear Charlotte, We're thrilled to hear that your Weimaraners are loving their new beds! It's wonderful to know they've found comfort and warmth in our products, and even better that they're no longer occupying the children's beds. Thank you for recommending MrFluffyFriend™! Warm regards, Sarah Team MrFluffyFriend™
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