MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

H.W.
Feb 22, 2024
Billigware, viel zu teuer
Bestellung #1223130990 Das Paket ist gut angekommen, aber die Qualität ist enttäuschend. Die Materialien wirken billig und steif, die Größenempfehlung stimmt nicht, da kaufe ich lieber beim Discounter. Für so etwas würde ich vielleicht zehn bis fünfzehn Euro ausgeben. Die Werbung suggeriert etwas anderes. Schade. P.S. Größer und billiger wäre das Hundebett ganz okay.
Response from MrFluffyFriend™Feb 23, 2024
Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben, HW. Es tut uns wirklich leid, dass Sie mit Ihrem letzten Kauf enttäuscht sind. Wir wissen, wie frustrierend es sein kann, wenn die Erwartungen nicht mit der Realität übereinstimmen. Ihre Erkenntnisse sind für uns wertvoll, da wir ständig bestrebt sind, unsere Produkte und Dienstleistungen zu verbessern. Um Sie besser unterstützen und auf Ihre Bedenken eingehen zu können, kontaktieren Sie uns bitte per E-Mail unter [email protected] und wir werden unser Möglichstes tun, um alles für Sie in Ordnung zu bringen. Danke für ihr Verständnis und ihre Geduld. Herzliche Grüße, Sarah Team MrFluffyFriend™
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Jean
Feb 22, 2024
Inadmissible
Commande passée le 8 février, 2 semaines après toujours aucune nouvelle malgré ma réclamation et ma demande de remboursement. Si je n’ai pas de contact , je vais saisir la DGCCRF
Response from MrFluffyFriend™Feb 23, 2024
Cher Jean, Nous nous excusons profondément pour le retard et tout inconvénient causé. Vos préoccupations sont importantes pour nous et nous y avons répondu rapidement par e-mail. Nous comprenons votre frustration et vous assurons que nous nous engageons à résoudre ce problème rapidement. Veuillez vérifier votre boîte de réception pour connaître notre réponse et n'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire. Si vous ne voyez pas nos e-mails dans votre boîte de réception, veuillez également vérifier vos dossiers spam et courrier indésirable. Sarah Équipe MrFluffyFriend™
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Karina L.
Feb 22, 2024
Love them
Love them, we bought two one at home and one for the cottage. A little on the small side but worth it.
Response from MrFluffyFriend™Feb 23, 2024
Thank you so much for your heartfelt feedback, Karina! We're thrilled to hear that you've embraced MrFluffyFriend™ into not just one, but two of your cherished spaces. While our product may be compact in size, we're overjoyed to know it's making a big impact in your life. Here's to many cozy moments ahead, whether at home or at the cottage! Warm regards, Sarah Team MrFluffyFriend™
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Bernie
Feb 22, 2024
Quick delivery of my doggys new bed..
Quick delivery of my doggys new bed... he absolutely loves it we've hardly seen him everytime we look for him he's in bed😀very soft comfy, and well made definitely best bed we've ever had and hopefully it lasts a long time.
Response from MrFluffyFriend™Feb 23, 2024
Thank you so much for sharing your delightful experience with us, Bernie! We're thrilled to hear that your doggy is enjoying their new bed and making the most of every cozy moment. It warms our hearts to know that our product has brought such comfort and joy to your furry friend. Here's to many more snuggly moments together! Warm regards, Sarah Team MrFluffyFriend™
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Joel Y.
Feb 22, 2024
Shady, fraudulent company with zero customer service
Irrespective of the quality of the products, this company's website is designed to make you add items to your orders regardless of whether or not you want them. Then the company refuses to help. When I placed an order for a dog bed, they added a $77 dog dish to the order because they felt like it. I contacted them within 30 seconds of placing the order to get them to revise the order or cancel it. They responded that it was probably already being packaged and they couldn't do anything. This was within 30 seconds, mind you. I will now be contacting the credit card company to dispute the charges, and the BBB. This company is incredibly shady.
Response from MrFluffyFriend™Feb 22, 2024
Dear B. Schroer, We appreciate your feedback and apologize for any inconvenience caused. Our system aims to enhance the shopping experience, but we understand your frustration. Rest assured, we take your concerns seriously. However, please note that cancellation requests are subject to processing times and order status. We regret any misunderstanding and remain committed to resolving this matter. Best regards, Sarah Team MrFluffyFriend™
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Consumer
Feb 22, 2024
Pleased
We got ours. A little smaller than expected but it still works "a little". It's very soft and the dogs seem to like it. I would have gotten another one if the website didn't screw up but it is what it is.
Response from MrFluffyFriend™Feb 22, 2024
Dear Consumer, Thank you for your feedback! We're glad to hear that your dogs are enjoying our MrFluffyFriend™ despite its size. We apologize for any inconvenience caused by our website and appreciate your support. If you have any further concerns, please don't hesitate to reach out. Best regards, Sarah Team MrFluffyFriend™
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Lauren W.
Feb 22, 2024
The new dog bed arrived today
The new dog bed arrived today. Looks like I may actually get my sofa back-finally! 😂 My dog loves it and the cat looks like he wants to crawl in alongside...so far my dog is being a bedhog and refusing to share even though there is room to. Thanks. I may get another for his crate as well. He is a happy boy! 🐶
Response from MrFluffyFriend™Feb 22, 2024
Thank you for sharing your experience with the MrFluffyFriend™ pet bed, Lauren! We're thrilled to hear that your dog loves it, even if he's being a bit of a bedhog. It sounds like your cat is intrigued too! We appreciate your feedback and hope to provide more cozy solutions in the future. Best regards, Sarah Team MrFluffyFriend™
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Rick J.
Feb 21, 2024
The dog bed is a waste of money.
The dog bed is too small. I want to exchange this for a larger bed. I am not paying to return this bed to China. My dogs are not going near it. This was a ripoff.
Response from MrFluffyFriend™Feb 22, 2024
Thank you for reaching out to us regarding the pet bed, Rick. We've received your email and are committed to finding a suitable resolution for you. Please respond to our email with your preferred options, and we'll gladly assist you further. Best regards, Sarah Team MrFluffyFriend™
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