MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Fred S.
May 21, 2024
Quality excellent
Quality excellent. Just like what is advertised on their online advertising. One of the few online shopping companies with products made in China that supplies excellent quality and provides excellent service and fast shipping. Highly recommend this company to all pet lovers.
Response from MrFluffyFriend™May 21, 2024
Thank you so much for your glowing review, Fred! We're delighted to hear that you're pleased with the quality of our products and our service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out! Warmly, Sarah Team MrFluffyFriend™
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Pamela
May 21, 2024
I ordered an harness for my puppy and…
I ordered an harness for my puppy and was very pleased with the quality and fit. It also had his name and my contact phone no engraved on the harness just in case he got lost.
Response from MrFluffyFriend™May 21, 2024
Hi Pamela, Thank you for your positive review! We're thrilled to hear that you're pleased with the quality and fit of the harness for your puppy and that the engraving adds a useful touch. If you need anything else, feel free to reach out! Best, Sarah Team MrFluffyFriend™
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yvon H.
May 20, 2024
Le bien être des coussins n’est pas…
Le bien être des coussins n’est pas usurpé : en effet ,grâce au confort des coussins , notre lévrier galga fait sa nuit complète , nous ne la retrouvons plus couchée au bas de notre lit ! Gagnant / gagnant tant pour les maîtres que pour le chien 🙏🙏
Response from MrFluffyFriend™May 21, 2024
Merci de nous avoir fait part de votre merveilleuse expérience, Yvon ! Nous sommes ravis d'apprendre que votre lévrier galga dort confortablement toute la nuit sur nos coussins. Il semble que tout le monde y trouve son compte ! Si vous avez besoin d'autre chose, n'hésitez pas à nous contacter. Tous nos vœux de réussite ! Sarah L'équipe MrFluffyFriend™
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Judith C.
May 20, 2024
Kaiser”s fluffy bed
Great products , Kaiser my mini Schnauzer loves his fluffy bed 🐕 Thank you for a helpful and professional team 😊
Response from MrFluffyFriend™May 20, 2024
Thank you for your fantastic review, Judith! We're thrilled to hear that Kaiser loves his fluffy bed and that you're happy with our products. We're here to help anytime you need assistance or have any questions. Your satisfaction means the world to us! Warm regards, Sarah Team MrFluffyFriend™
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Debbie V.
May 19, 2024
The best! Truly has calming powers
The best comfiest, coziest bed!! I bought one for my older arthritic dog Utley and he slept So soundly it warmed my heart! THEN.I took in a semi-feral stray kitten from the cold and I truly believe this Mr fluffy friend bed was the key to de-stressing this little guy and helping him feel safe and become trusting. So much so when I recently found him a home the bed had to go with him!!! So I just Had to buy another for UTLEY! He’s so happy to have his favorite bed back! GET one..you’ll be so happy you did.
Response from MrFluffyFriend™May 19, 2024
Thank you so much for your heartwarming review, Debbie! We're thrilled to hear that both Utley and your rescue kitten found comfort and calm in their MrFluffyFriend™ bed. Stories like yours truly warm our hearts. We're so glad Utley has his favorite bed back and that it made such a difference for your kitten. Thank you for sharing! Best wishes, Sarah Team MrFluffyFriend™
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David B.
May 18, 2024
Buyer be aware
We purchased a dog harness which came with an incorrect name. The velcro fastenings were inappropriate for a very active working English spaniel. We wanted to return the item and received a returns form. However the item had to be returned to China the cost of which was in excess of the value of the item. I have spoken to UK Trading Standards, and it is very clear they are in breach of UK trading standards regulations. These state that an item can be returned within 30 days of purchase at the expense of the seller and not the customer. I contacted FluffyFriends by email pointing this out and subsequently have received no reply. The only option therefore is to post another negative review.
Response from MrFluffyFriend™May 19, 2024
Hi David, We're sorry to hear about your experience with the dog harness and the challenges with the return process. While we understand your frustration, please note that we have responded to your emails and provided a resolution based on our policies. You are always welcome to email us again if you have any additional concerns. Thank you for your understanding. Best regards, Sarah Team MrFluffyFriend™
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Leanne
May 17, 2024
Quality & Fast Shipping! Great Quality!
I’m so happy with Mr.Fluffy Friend! I finally ordered my large dog, Paxton an XXL apricot fluffy bed! I am very pleased with the quality of the product. And BTW Paxton loves his new fluffy dog bed! I have already recommended Mr. Fluffy Friend to my many friends & family!!!!
Response from MrFluffyFriend™May 19, 2024
Thank you so much for your glowing review, Leanne! We're delighted to hear that Paxton loves his new XXL apricot fluffy bed and that you're pleased with the quality. Your recommendation means the world to us! All the best! Sarah Team MrFluffyFriend™
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VERONIQUE D.
May 17, 2024
Publicité de remboursement mensongere
La publicité de remboursement est mensongère !!! Il faut expédier en Chine donc cher et ils ne remboursent que 30%!!!! Pratique illégale mais comment les pénaliser! Les éviter!!!
Response from MrFluffyFriend™May 19, 2024
Chère Véronique, Nous sommes désolés d'apprendre que vous n'avez pas été satisfaite de la procédure de remboursement. Bien que nous ayons procédé à un remboursement conformément à notre politique, nous comprenons votre frustration concernant les frais de retour. N'hésitez pas à nous envoyer un nouvel e-mail si vous avez d'autres préoccupations. Nous vous remercions de votre compréhension. Je vous prie d'agréer, Madame, l'expression de mes salutations distinguées, Sarah L'équipe MrFluffyFriend™
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