MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Linda K.
May 24, 2024
Product very cosy
Product very cosy. Soft cover. I bought extra large for elderly shrinking collie and I'm glad I did as large would have been too small. Delivery took a bit longer than expected. But overall a good purchase and not too expensive.
Response from MrFluffyFriend™May 26, 2024
Hi Linda, Thank you for taking the time to share your thoughts. We're glad to hear that you find our product very cozy and that the extra-large size is suitable for your elderly collie. We apologize for any delay in delivery, and we appreciate your patience. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Sarah Team MrFluffyFriend™
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Vicki D.
May 24, 2024
Dogs love very soft
There products are excellent
Response from MrFluffyFriend™May 26, 2024
Thank you for your glowing review, Vicki! We're thrilled to hear that your dogs love our products and that you find them excellent. Ensuring the comfort and satisfaction of our furry friends is what drives us, and we're delighted to hear that they are enjoying our products. If you ever need anything else or have any questions, please don't hesitate to reach out. All the best! Sarah Team MrFluffyFriend™
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ailsa W.
May 24, 2024
I ordered a tension blanket
I ordered a tension blanket What turned up was the size of a tea towel I put it in the bin
Response from MrFluffyFriend™May 26, 2024
Dear Ailsa, We're sorry to hear about your experience with your recent purchase. It seems there may have been a mistake with your order, resulting in the incorrect size of the blanket being delivered. We apologize for any inconvenience this may have caused. We'll be sending you an email shortly to address your concerns and resolve the issue promptly. Thank you for bringing this to our attention, and we appreciate your understanding. Sarah Team MrFluffyFriend™
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Mrs Rosmarie F.
May 23, 2024
China Ware
Ich war erstaunt, dass das Paket direkt aus China kam. MrFluffyFriend.de macht den Anschein, als wäre es ein deutsches Unternehmen. Wenn ich das Produkt direkt über Ali Express oder Wish bestellt hätte, hätte ich wohl weniger als einen Drittel dieses Preises bezahlt. Preis/Leistung stimmt demzufolge nicht! Der Kundendienst ist top!! Wir haben eine Lösung gefunden..
Response from MrFluffyFriend™May 26, 2024
Sehr geehrte Frau Rosmarie Fuchs, Es tut uns leid zu hören, dass Sie von der Herkunft des Pakets überrascht waren. Obwohl wir bestrebt sind, qualitativ hochwertige Produkte zu wettbewerbsfähigen Preisen anzubieten, verstehen wir Ihre Bedenken bezüglich des Preis-/Leistungsverhältnisses. Wir würden Ihre Bedenken gerne direkt per E-Mail ansprechen, um sicherzustellen, dass wir Ihnen weiterhelfen und eine zufriedenstellende Lösung bieten können. Bitte erwarten Sie in Kürze eine E-Mail von uns. Wir danken Ihnen, dass Sie uns darauf aufmerksam gemacht haben, und freuen uns über Ihr Feedback, da wir kontinuierlich an der Verbesserung unserer Produkte und Dienstleistungen arbeiten. Sarah Team MrFluffyFriend™
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Mrs T.
May 22, 2024
Rubbish
Product not as expected. Asked to return it. So many obstacles out in place to prevent this. Eventually got 30% refund and took rubbish product to charity shop.
Response from MrFluffyFriend™May 26, 2024
Thank you for sharing your thoughts, Mrs. Turner. We're sorry to hear that the product did not meet your expectations and that you encountered difficulties with the return process. We appreciate your patience and understanding throughout the resolution process. As mentioned in our previous email correspondence, we have processed a 30% refund for your order. If you have any further concerns or questions, please feel free to reach out to us. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Best regards, Sarah Team MrFluffyFriend™
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Marion
May 22, 2024
My puppy's Fluffy Bed!
My little Jack Russell sooo loves her two Fluffy Beds. This is where she relaxes in the day and sleeps every night.
Response from MrFluffyFriend™May 26, 2024
Dear Marion, Thank you for taking the time to share your experience! We're delighted to hear that your little Jack Russell loves her Fluffy Beds so much. Providing comfort and relaxation for our furry friends is what we strive for, and we're thrilled to hear that she enjoys them both during the day and at night. If you ever need anything else or have any questions, please don't hesitate to reach out. Pawsitively yours, Sarah Team MrFluffyFriend™
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Katiedid1984
May 22, 2024
This bed is loved by every animal in…
This bed is loved by every animal in the house. It is well made and soft and snuggly for all!
Response from MrFluffyFriend™May 26, 2024
Thank you for your glowing review, Katie! We're thrilled to hear that our bed is loved by every animal in your house. We aim to provide comfort and coziness for our furry friends, and we're delighted to hear that they are all enjoying it. If you ever need anything else or have any questions, please don't hesitate to reach out. Cheers! Sarah Team MrFluffyFriend™
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Sailly C.
May 21, 2024
Mensonge et voleur
Je ne recommande absolument pas ! Je veux effectuer un retour de ma commande mais je n’ai aucune réponse de la part du service client qui serait dispo 7j/7. M.E.N.S.O.N.G.E !! Inutile de me demander de regarder dans les spams il y a rien rien rien. Je ne comprends pas pourquoi après tant d’avis négatifs la société ne met rien en place pour s’améliorer. Ne commandez pas sauf si vous souhaitez que l’on vous prenne de l’argent sans jamais le revoir un jour !
Response from MrFluffyFriend™May 21, 2024
Bonjour Sailly, Nous sommes vraiment désolés d'apprendre votre expérience et votre frustration. L'un de nos représentants vous a envoyé des courriels, veuillez donc vérifier vos dossiers de courrier indésirable et de spam au cas où ils y seraient redirigés. Nous nous engageons à résoudre ce problème pour vous et vous remercions de votre patience. Nous vous remercions d'avoir attiré notre attention sur ce problème. Sarah Équipe MrFluffyFriend™
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