MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Sheila
Mar 18, 2025
A thief will come too a bad end
I wished I had read the reviews first. Now I too have joined the group of duped customers from this thievery company. They have definitely gotten more cunning on how to steal money that they have no right to. Sent it to my old address that I did not give them. It has my past address as my home address and my current address as a billing address only. I too ordered a large mcfluffy for my large dog. Thieves have no right to run a business may your business perish and you spend the rest of your life penniless times 100 for advertising and taking money that you don't deserve.
Response from MrFluffyFriend™Mar 18, 2025
Dear Sheila, I’m truly sorry you feel this way. However, I want to clarify that we shipped your order to the exact address you provided at checkout. We have no way of altering customer addresses after a package has been delivered to the address you used. We previously advised you to contact USPS and your previous residence to try and recover your package. If you need further assistance, please don’t hesitate to email us again.
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Tamara S.
Mar 18, 2025
It's a scam
It's a scam. Low quality dog bed from China. It's non-returnable as they make you ship it back to China at your own cost, even though the ship-from address is in California. Don't be fooled. Don't be fooled by Google pushing this to the top of your fee.
Response from MrFluffyFriend™Mar 18, 2025
I'm sorry to hear you're still unhappy with your experience, Tamara. I see that you accepted a partial refund, but I understand if it wasn’t fully satisfactory for you. We truly appreciate your feedback and will take it into account as we continue to improve. If there's anything else we can do for you, feel free to reach out.
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Bob K.
Mar 16, 2025
Duped and Disappointed
First off they provided no tracking on the product and it took over a month to come. Once the bed arrived it was NOWHERE near the size that is portrayed in the pictures. If you think you’re getting a “plush” dog bed, it’s no bigger than any bed you can buy at any store for $30 and I had ordered the largest size. My dog apparently didn’t like it either he ripped it up within a month. He’s an Aussie and has no past of destroying anything. His last bed lasted 3 years. This product is nothing more than a $30 bed at best, save yourself the money and buy a $30 bed.
Response from MrFluffyFriend™Mar 18, 2025
Hi Robert, We appreciate the feedback and we're sorry for the frustration. We’ll make sure to address your concerns. One of our customer service representatives will be reaching out via email to assist you.
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Alex
Mar 15, 2025
Überteuertes Katzenbett, Rücksendekosten nach China selbst tragen
Überteuertes Katzenbett, giftiger Geruch, wo Katze sich abwendet. Rücksendung soll auf eigene Kosten erfolgen nach China. Kosten höher als der Kauf. Nie wieder.
Response from MrFluffyFriend™Mar 16, 2025
Lieber Alex, Wir schätzen Ihr Feedback sehr und entschuldigen uns aufrichtig für die Enttäuschung. Leider können wir dies nicht weiter überprüfen, da in der Bewertung keine Bestellnummer angegeben wurde. Falls Sie bereits eine E-Mail an unser Kundenservice-Team gesendet haben, antworten Sie uns gerne darauf, damit wir Ihnen weiterhelfen können.
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Jan H.
Mar 11, 2025
I’ve been duped again
I’ve been duped again! Not what I was expecting. The price was outrageous for the quality of the bed. I have a $35.00 dog bed bought from another brand that is better quality than the $89.00 bed I bought from MrFluffy. It costs almost as much as I paid to return. Lesson learned. Check reviews first!!!!
Response from MrFluffyFriend™Mar 13, 2025
We're sorry to hear that the dog bed didn’t meet your expectations, Jan. One of our team members will reach out to you via email to address your concerns. Please feel free to check your inbox (and spam folder, just in case) for our message.
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Pieter K.
Mar 11, 2025
Ik heb 2x orthopedische dekentjes…
Ik heb 2x orthopedische dekentjes besteld en ik vond de kwaliteit slecht en heb het terug gestuurd naar China en dat koste 23,50 euro, nu ben ik al weken bezig met klarna en MrFluffyfriend en ik moet betalen ze hebben nog niks gehad… ik zou niks hier bestellen… Update MrFluffyfriend heeft nu alles netjes geregeld…
Response from MrFluffyFriend™Mar 13, 2025
Hi Pieter, Onze excuses voor het ongemak. De terugbetaling voor je geretourneerde pakket is al verwerkt naar je Klarna-account. Klarna zou je factuur hierop moeten aanpassen. Als je nog verdere vragen of zorgen hebt, laat het ons gerust weten.
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Anonymous
Mar 10, 2025
Mr. Fluffy is indeed a friend.
Fantastic customer service and an incredible product. I highly recommend this company. Special shout out to Rose.
Response from MrFluffyFriend™Mar 11, 2025
Thank you so much for your wonderful review! We're delighted to hear that you found our customer service fantastic and our product incredible. It's great to know that MrFluffyFriend truly feels like a friend. We'll be sure to pass along your special shout out to Rose. Your recommendation means a lot to us, and we look forward to serving you again.
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Rip C.
Mar 10, 2025
Beds are awesome
Beds are awesome, Both dogs already sleeping & just chillin in the soft beds..customer service is way above excellent and actually care about their products and customers (you). Wouldn’t think twice about buying this bed, price point is great..
Response from MrFluffyFriend™Mar 11, 2025
Hey Rip, thanks a bunch for the amazing feedback! It really makes our day to know that your pups are loving their new cozy beds. And wow, your praise for our customer service totally made our day! It's awesome to hear that you're happy with both the quality and the price. Your positive vibes mean the world to us, and we're super grateful for your business. Looking forward to helping you out again anytime you need!
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