MoveSafe RelocationMoveSafe has completed 10,000+ moves across all 50 states. Every carrier in our network is FMCSA licensed, fully insured, and has passed our vetting process. We stand behind every move we arrange.MoveSafe was started with one promise — treat every customer like family. That promise still guides every move we make.
MoveSafe Relocation (movesaferelocation.com) has 190 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Moving & Storage · Marlton, New Jersey
Excellent
Moving & Storage · Brooklyn, New York
Excellent
Moving & Storage · San Francisco, California
Excellent
Moving & Storage
Excellent
190 approved reviews, newest moderated first
Richard
I talked to Yailin and customer service and she was able to return part of my deposit even though it was past the 72 hrs
Response from MoveSafe RelocationAug 24, 2026
Thank you for your review, Richard!
Robin
The staff and service at MoveSafe are very pleasant to work with. They really know what their customers want. So when you need to move whether it be short or a long haul, make sure to call MoveSafe Relocation and and get it done right!
Response from MoveSafe RelocationAug 24, 2026
Thank you for your review, Robin! We are so happy to hear you feel this way about MoveSafe!
harshitha G.
I had a terrible experience trying to get a quote from Move Safe. I reached out with a few standard questions about their services and pricing, but the customer service representative was dismissive and extremely rude. Moving is already stressful, and dealing with such unprofessional behavior right out of the gate is a massive red flag. I will be taking my business elsewhere.
Response from MoveSafe RelocationAug 17, 2026
We’re sorry to hear that your initial interaction with our team did not meet the level of professionalism and courtesy we expect from our representatives. We understand that moving can already be a stressful process, and we want customers to feel comfortable asking questions and getting clear information before making any decisions. We take feedback regarding our customer service seriously and will use your comments as an opportunity to review what occurred. We appreciate you bringing this to our attention and regret that your first impression of MoveSafe was a negative one.
Talia T.
Move safe relocation was one of the most disappointing and frustrating companies I have ever worked with. Come the week before move day they tried to double the price of our original estimate. They told my husband if he took down his 1 star review that they would expedite our refund immediately. 2 days later and still no sign of that refund. One of the most dishonest and rude companies we have ever worked with.
Response from MoveSafe RelocationAug 12, 2026
Talia, We personally spoke with your husband at the end of the day on Monday. It was explained to him why the cost of his move increased, he understood. Just as if you were to change a flight to a different date during a busy time of the year and add checked bags. It's the same concept. He was advised that there were at least 20 people in front of him in line to be refunded. We let him know we would do our absolute best to expedite his refund. There was not a specific timeline given. You wrote another 1 star review in less than 48 hours after that conversation. Had the refund been processed on Monday, you still would not see it reflected in your account because of bank and merchant processing delays. It always takes multiple business days to show in the account after a refund is processed. If you have questions on where your refund is at in process, you can reach out to us directly.
marklski
This company is a bait and switch operation. I received a detailed estimate for a move and sent in the down payment. On move day, the driver inflated the cost by 100% of the total and said that my quote was all wrong. The move save guy said i have enough space to fill a 10x10 Uhaul. However, when the driver showed me how much space my estimate was for, it was more like a 4x6 Uhaul. Then the pressure tactics started and accusations of me committing fraud. These guys are nothing more than middle men brokers. They get you hooked with a cheap quote and then expect you to fall for the pressure because it's moving day. RUN. Find a local reputable moving company that will come out and give you an honest estimate.
Response from MoveSafe RelocationAug 12, 2026
Mark, can you please confirm your job number? We aren't able to find a job associated with the information given here. This will help us locate your file and try to resolve this with you directly. We’re sorry to hear that you were dissatisfied with your experience. We understand how concerning it would be to see a significant difference between the initial estimate and the charges presented on moving day. We do want to clarify that MoveSafe is a moving broker, and our estimates are based on the inventory and services provided to us during the booking process. The carrier completing the move is responsible for physically loading the shipment and verifying the actual volume and services required. If the actual inventory or space needed differs from what was estimated, the carrier may need to adjust the charges accordingly. We also take your comments regarding the alleged pressure and accusations seriously. That is not the type of experience we want any customer to have. We would appreciate the opportunity to review the inventory, estimate, and communications associated with your move to better understand what occurred. Please contact our customer resolution team directly so we can review your file and address your concerns.
Kubra H.
DO NOT BOOK THIS MOVING COMPANY! They gave us a low price, took our deposit, and then demanded more money. I provided an estimate, later sent pictures of everything, and clearly told them I would not pay extra. On moving day, the driver refused to take items that weren’t on the original list, and they demanded another $1,000. Very unprofessional and misleading. Please be careful—get everything in writing before booking!
Response from MoveSafe RelocationAug 12, 2026
We’re sorry to hear that you were dissatisfied with your experience. We understand how frustrating it can be when the price changes after booking, particularly when you believed the inventory had already been fully communicated. Our estimates are based on the inventory and services provided at the time of booking. Items added to the shipment or differences between the estimated and actual inventory can affect the amount of space required and the carrier’s final charges. The carrier completing the move is responsible for verifying the shipment and determining the space and services necessary on moving day. We also want to clarify that MoveSafe is a moving broker, while the carrier is responsible for the physical transportation and loading of the shipment. We take concerns regarding communication and pricing seriously and would be happy to review the inventory, photos, and communications associated with your move to better understand what occurred. Please reach out to our customer resolution team so we can review your file and address your concerns directly.
Hanna S.
The quote was reasonable and the representative was helpful. I had to cancel due to layoff.
Response from MoveSafe RelocationAug 10, 2026
Thank you for your feedback. While we're sorry to hear that your move was canceled due to your layoff, we appreciate you taking the time to share your experience with our team. We're glad to know you found our representative helpful and that the quote process met your expectations. We wish you all the best during this transition and hope that when the time is right, we'll have the opportunity to assist you with your move in the future. Take care, and thank you for considering MoveSafe Relocation.
Dawn A.
Price more than doubled from original quote. Not enough workers to load so it took 6 hours. Never heard back from Movesafe once the items were loaded. After loaded, was the first I was told that they would be moved off at truck again and re-loaded. Never heard from Movesafe again once loaded. 7 days later got a call from a trucker to deliver. Broken dishes, printer, furniture, floor scratched. Do not recommend this company
Response from MoveSafe RelocationAug 10, 2026
Thank you for taking the time to share your feedback. We're very sorry to hear that your move did not meet your expectations. We understand how frustrating it can be to experience unexpected costs, communication issues, and damage to your belongings. Providing clear communication and quality service is important to us, and we're disappointed to learn that this was not your experience. We'd appreciate the opportunity to review your move and better understand what occurred. Please contact our customer support team with your job number and contact information so we can investigate your concerns, including the pricing, delivery process, and reported damages. We value your feedback and hope to have the chance to address these issues directly.