MoveSafe RelocationReviews of movesaferelocation.com

The price keeps changing and Nicki, told me I could not contact her. When I cancelled the move, she was available in 20 minutes. Also, I am supposed to pay the balance of the move in cash. Has any other customer had to pay cash. Thanks for your feed back!

Im giving 3 stars only because they did stick with us through the whole process and helped get answers from the actual moving company during the move which I TRULY appreciated since it was my first time moving across country and had never delt with movers before. However they did not state they were brokers when I first talked to them and the estimate they gave was way off so we ended paying much more than expected however they did choose a decent moving company for us one that is kinda just getting started and on their feet but they earned my trust and thats the most important thing. I recommend that this company explains they are brokers and explain that they are going to contract someone for the move and give a more accurate quote. I also recommend that they keep finding reliable movers for people and keeping in contact with the people they have helped during the move. I wish this company luck. Thanks again.

Decent moving service, they crew seemed a bit dull to me, they weren't in the job and was not even listening to me.

I had a decent experience. Although the crew was on time and moved everything really swiftly, they handled a few things carelessly. My damage claim had to be filed, and it was processed, albeit slowly. Don't expect them to go above and above. Let's see what happens.

Finding a reliable moving company these days feels like playing the lottery. Our experience with Move Safe started on a high note—excellent customer service, clear communication, and a seamless booking process. But by the time our move was complete, the entire ordeal had turned into a frustrating mess. Here’s the catch: Move Safe isn’t a moving company. They’re an aggregator—essentially a broker that connects you with actual movers. While their service is top-notch when you're dealing directly with them, the moment they pass you off to a moving company, you're at the mercy of whoever they’ve chosen. And that’s where things can go sideways. In our case, we were assigned a mover located nearly 250 miles away. They started strong with a professional and fairly efficient packing crew, but everything fell apart after that. Delivery dates were missed, talk about refunds rang hollow, and to make matters worse, the company subcontracted the final leg of the journey to another mover from New Jersey. That crew sent just two workers, who arrived with a beaucoups of damaged items and left us with a cracked sidewalk. By the time the dust settled, Move Safe’s role in the process was basically over. Neither of the moving companies took any level of decent responsibility, leaving us looking down the barrel of a nightmare of damage claims and dead-end conversations. So, should you use Move Safe? Maybe. Just go in with eyes wide open. If luck is on your side, you might get a solid mover. If not, you could end up in the same mess we did. Consider yourself warned.

I used Move Safe Relocation for my recent move. The team was polite and professional, and they handled my belongings with care. However, the delivery was delayed by a couple of days, which was inconvenient as I had to adjust my schedule. Overall, the service was decent, but there’s definitely room for improvement in terms of punctuality.