MoonycozyReviews of moonycozy.com

Just a scam. Your product was claimed to make a massive improvement to the paint finish of any vehicle. I followed instructions and used it on a car that looked tidy enough but just average and it made no difference what so ever.

Getting my money back after waiting an extended amount of time for my shipment which did not arrive. The refund was much faster than shipping

I ordered four pairs of the AI Glasses advertised as language translating, recording and picture taking. Received the glasses timely, but upon opening the box quickly realized that the glasses did not have a camera. I emailed support, received a quick response and after voicing my concerns over a couple of emails I received a full refund without the need to return the glasses. While not happy with the false advertising of the glasses, I am happy to have received my money back. Hence the only reason for the three stars.

I purchased a smart watch from the company and was initially concerned about it being a scam. However, I gained more confidence with the regular tracking updates I received until the watch was delivered. Unfortunately, there was an issue with the watch that it didn’t do everything I needed so I contacted the seller. Their response was immediate, and they gave me a full refund and said I could keep the unit, which I have since gifted on. Thank you Durian, great service.

I have ordered AI glasses with camera and I got AI glasses with poor quality and no camera very disapointed about the false advertising got a partial refund but still had the chance to have a reply from Durian, customer service, who make the experience better

The product itself (Stainless Steel Floor Drain Filter) didn't work for my sink. It was just a little bit too big. But they offered to refund the amount without me having to ship it back.

Thank you for your follow-up email. I wanted to express my sincere appreciation for the exceptional customer service I received regarding my recent request (#4011846). Your team's efficiency in acknowledging and understanding my concerns about the product discrepancy was truly commendable. I was particularly impressed by the prompt resolution, which included a refund and the unexpected flexibility of allowing me to keep the item. The entire process, from initial contact to the final resolution, demonstrated a genuine commitment to customer satisfaction. I am very pleased with the outcome and remain a loyal customer. I look forward to shopping with Moonycozy again in the future.

Colorful and fun…the Perfect cup for those special days. Loved the customer care team. They were always tracking the order and made sure I received it.