Moonpod is listed under Furniture Stores.
Moonpod (moonpod.co) has 413 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Margot
Responsive and respectful customer service and terrific product. Five star experience!
Response from MoonpodFeb 17, 2024
Thank you Margot for your wonderful feedback! We're really glad to know that you were very satisfied with our service -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!
Taylor E.
Mark was so helpful and so quick to respond!
Response from MoonpodFeb 17, 2024
Thank you for your wonderful feedback! We're glad to know that you were satisfied with the service Mark has provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support of the Moon Pod!
ALEVEILLE
Customer service is great! They were very fast to reply and answered all of my questions. They also went out of their way to follow up with me regarding the order I placed. I highly recommend the company!
Response from MoonpodFeb 17, 2024
Thank you for your amazing feedback! We're glad to know that you were very happy with the service we have provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support on the Moon Pod!
Julie M.
Excellent customer service!!
Response from MoonpodDec 29, 2023
Hi Julie, and thank you for your wonderful feedback! We're glad to know we were able to assist you with your concerns -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod!
Michael T.
I had emailed them with a question, which was answered very quickly. I also was able to make a great purchase for a Christmas present.
Response from MoonpodDec 29, 2023
Hi Michael, and thank you for all your support on the Moon Pod! We appreciate your wonderful feedback, and we're glad to know we were able to answer all your questions and inquiries -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod!
Tyler W.
I'm an idiot and ordered the wrong color moon pod. Their customer support got back to me within 24 hours (this was on a Sunday when I placed the bad order) and had it fixed by mid day of business on Monday. They were very well spoken and easy to work with.
Response from MoonpodDec 29, 2023
Hi Tyler and thank you for all your support on the Moon Pod! We appreciate your wonderful feedback about the service we have provided -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod!
W. W.
I accidentally verified the wrong address for my shipment and Chris was able to quickly and without hassle update the shipment to the correct address. Absolute great customer service.
Response from MoonpodDec 29, 2023
Hi W. Weber, and thank you for all you support on the Moon Pod! We appreciate your wonderful feedback about our service, and we're glad to know that Chris was able to assist you with correcting the shipping address of your order -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod!
Keshaun B.
The customer service was top notch! When I needed to report an issue with my delivery Mark, was there every step of the way to make things right. Thanks again for all your help!
Response from MoonpodDec 29, 2023
Hi Keshaun, and thank you for all your support on the Moon Pod! We appreciate your wonderful feedback, and we're glad to know that Mark was able to assist you with your concerns -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing support and feedback about the Moon Pod!
