Jackson S.
great services
great services

Browse living & dining room pendants - Free Shipping on our best-selling designs. Whatever your taste, we have a pendant light style to perfectly complement your home's unique aesthetic.As a direct lighting manufacturer, Mooielight offers an extensive collection of high-quality, gorgeous fixtures – from modern pendants and ceiling lights to elegant table lamps and wall sconces – often at significant savings compared to traditional retail prices. We achieve this by shipping directly from our workshops, bringing you stylish lighting solutions for every room without the high markups. Explore our diverse range and enjoy the confidence of our satisfaction guarantee, knowing you'll find beautiful lighting backed by dedicated customer support and free worldwide shipping on qualifying orders.
Mooielight (mooielight.com) has 241 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Jackson S.
great services
Gabriela I.
Worst service. I don’t get answers and I bought almost 3 months ago… I don’t know where my order is. Order #50047
Response from MooielightAug 9, 2021
Order number: 4203312692612927005363000002305634 Package status: in transit Country: United States -> Unknown destination: From: 2021-08-11 00:22 ORLANDO, FL 32819, Departed Shipping Partner Facility, USPS Awaiting Item -> Your item departed a shipping partner facility at 12:22 am on August 11, 2021 in ORLANDO, FL 32819. This does not indicate receipt by the USPS or the actual mailing date. 2021-08-10 14:28 ORLANDO, FL 32819, Arrived Shipping Partner Facility, USPS Awaiting Item 2021-08-09 12:41 ATLANTA, GA 30349, Departed Shipping Partner Facility, USPS Awaiting Item 2021-08-06 18:14 GRAPEVINE, TX 76051, Departed Shipping Partner Facility, USPS Awaiting Item 2021-08-04 22:13 LOS ANGELES, CA 90040, Departed Shipping Partner Facility, USPS Awaiting Item 2021-08-04 12:35 LOS ANGELES, CA 90040, Arrived Shipping Partner Facility, USPS Awaiting Item 2021-06-21 21:22 Shipping Label Created, USPS Awaiting Item ===================================== Powered by www.17track.net Your package will arrive at the destination in about a week USPS is already shipping your package.
Andrea
A total fraud. My fixtures never arrived. They provided fake excuses for 2 months and then provided fake UPS tracking numbers to try to fool me some more. Useless customer service. A total scam.
Response from MooielightAug 7, 2021
Order number: 1Z45F12A0317434597 Package status: in transit Country: United States -> Unknown destination: From: 2021-08-06 16:15 Los Angeles, CA, US, Origin Scan 2021-06-18 04:55 US, Shipper created a label, UPS has not received the package yet. ===================================== Powered by www.17track.net UPS has picked up your package on August 6th Your package will arrive at the destination in about 3 days. You can check the shipping track of the package through the UPS website.
Dena M.
I have never gotten my lights and no one will tell me where they are.
Response from MooielightAug 6, 2021
Order number: 1Z45F12A0315967622 Package Status: Signed successfully (55 days) Country: United States -> Unknown destination: From: 2021-08-05 11:36 ASHLAND, OR, US, DELIVERED 2021-08-05 09:45 Medford, OR, US, Out For Delivery Today 2021-08-05 06:13 Medford, OR, US, Loaded on Delivery Vehicle 2021-08-05 06:10 Medford, OR, US, Processing at UPS Facility 2021-08-05 00:32 Medford, OR, US, Arrived at Facility 2021-08-04 22:50 Roseburg, OR, US, Departed from Facility 2021-08-04 22:38 Roseburg, OR, US, Arrived at Facility 2021-08-04 18:55 Portland, OR, US, Departed from Facility 2021-08-04 08:14 Portland, OR, US, Arrived at Facility 2021-08-04 03:14 Roseburg, OR, US, Departed from Facility 2021-08-04 01:43 Roseburg, OR, US, Arrived at Facility 2021-08-03 15:01 West Sacramento, CA, US, Departed from Facility 2021-08-03 13:27 West Sacramento, CA, US, Arrived at Facility 2021-08-03 03:31 Sylmar, CA, US, Departed from Facility 2021-08-02 22:54 Sylmar, CA, US, Arrived at Facility 2021-08-02 21:55 Los Angeles, CA, US, Departed from Facility 2021-08-02 20:57 Los Angeles, CA, US, Origin Scan 2021-06-10 20:20 US, Shipper created a label, UPS has not received the package yet. ===================================== Powered by www.17track.net Your package has been successfully transported to the destination yesterday Maybe you can delete your feedback?
PORTERET
Very good products and high level of service. Thanks a lot :-) !!
Response from MooielightAug 6, 2021
Thank you for your five-star feedback I look forward to our cooperation again.
Ellis M.
Great light well pleased
Response from MooielightAug 6, 2021
Thank you for your five-star feedback I look forward to our cooperation again. best regards Mooielight Customer Service Team
Rose F.
I absolutely love my lamp. It looks just as pictured. It has definitely elevated our living area. Only missing a star because the wood was a bit chipped.
Response from MooielightAug 3, 2021
Thank you for your four-star feedback The wood is damaged, which may be due to problems caused by long-distance transportation. We look forward to our cooperation again.
Suja S.
This is the worst company to order from. I am still waiting on my order. I placed an order on June 2, 2021. Today is August 2, 2021. Its been two months and still no product delivery. This is a worst company and worst of customer service i have recevied. I have reached out to them so many times but they do not respond and when they do, they copy and paste the same damm thing that you can see on the tracking. I cannot believe we fall for this company. We ordered three lamps, total works of $590.
Response from MooielightAug 3, 2021
Your package will be picked up by UPS and transported to its destination within a week Please continue to be patient and wait for some time.