Mooielight Reviews | Read Customer Reviews of mooielight.com

MooielightReviews of mooielight.com

3.2241 reviews
Decoration & Interior
1220 Caton center Dr. Suite L-M,, Baltimore, Maryland

Call Directions Website

Mooielight

About Mooielight

Browse living & dining room pendants - Free Shipping on our best-selling designs. Whatever your taste, we have a pendant light style to perfectly complement your home's unique aesthetic.As a direct lighting manufacturer, Mooielight offers an extensive collection of high-quality, gorgeous fixtures – from modern pendants and ceiling lights to elegant table lamps and wall sconces – often at significant savings compared to traditional retail prices. We achieve this by shipping directly from our workshops, bringing you stylish lighting solutions for every room without the high markups. Explore our diverse range and enjoy the confidence of our satisfaction guarantee, knowing you'll find beautiful lighting backed by dedicated customer support and free worldwide shipping on qualifying orders.

Mooielight (mooielight.com) has 241 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: mooielight.com
Website: mooielight.com
Category: Decoration & Interior
Location: Baltimore, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Decoration & Interior

Double Stitch
Decoration & Interior · Walnut California, Maryland
Excellent
11 reviews
11
Frameology
Decoration & Interior
Excellent
257 reviews
257
Perfettacreations
Decoration & Interior
Excellent
228 reviews
228
Apollo Tile
Decoration & Interior · San Jose, California
Excellent
193 reviews
193

Mooielight reviews

Showing 32 reviews with 4 stars · Clear filters

Jasmine M.
Mar 20, 2022
Ok purchase
Service was good. It look a long time to receive and the box was busted up when I got it. The pendant was not damaged though. I wish the photos of the pendant was labeled with the size bc I ordered a pendant that was smaller than the one in the photo.
Response from MooielightDec 26, 2023
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service to be good, and we appreciate your understanding regarding the delivery time and condition of the box. I apologize for any inconvenience caused by the lack of labeling on the pendant size in the photos. Your feedback is valuable, and we'll take this into consideration as we continuously work to enhance our website and product information. We're delighted that despite the box condition, the pendant arrived undamaged. If you ever have further questions or if there's anything else we can assist you with, please feel free to reach out to our customer service team at [email protected]. Thank you again for choosing Mooielight, and we look forward to serving you again in the future! Best regards, Ashley Mooielight Customer Service Specialist
Report
Charles B.
Jan 28, 2022
Customer service was great
Customer service was great. However, the fixture I ordered was missing a part. When a new part was sent, it was also the wrong part. I wound up buying some parts and cutting into the fixture to make it work. The fixture is beautiful...just this mix up forced me to give only 4 stars. I will say though...they tried and were very responsive.
Response from MooielightDec 26, 2023
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words about our customer service and your understanding of the situation you encountered. I apologize for the mix-up with the missing and incorrect parts for your fixture. We understand how important it is for everything to be just right. It's great to hear that despite the challenges, you found our team to be responsive, and I'm glad you were able to make the fixture work. Your experience is important to us, and we're continually working to improve our processes to ensure such situations are minimized in the future. If you ever have more projects or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Mooielight, and we hope your beautifully enhanced fixture brings a special touch to your space! Best regards, Ashley Mooielight Customer Service Specialist
Report
Lupe R.
Jan 19, 2022
Shipping takes too long, but worth the wait.
Shipping took a very long time but the wait was worth it. Very good quality reproduction of Verner Panton's classic Flowerpot Pendant light in mustard yellow.
Response from MooielightDec 26, 2023
Thank you so much for sharing your positive experience with us! We appreciate your patience with the shipping time, and we're thrilled to hear that the wait was worth it. It's fantastic to know that you are pleased with the very good quality reproduction of Verner Panton's classic Flowerpot Pendant light in mustard yellow. Your satisfaction is our priority, and we're grateful that you chose Mooielight for your lighting needs. If you have any more projects in mind or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure you continue to have a fantastic experience with our products. Thank you for your kind words, and we look forward to serving you again in the future! Best regards, Ashley Mooielight Customer Service Specialist
Report
Thomas F.
Jan 4, 2022
The product I ordered (Invisible floor…
The product I ordered (Invisible floor lamp) was unfortunately not functional - possibly due to shipping damage. However, the service of Mooielight and the communication with the company were very good. So the problem could be solved quickly and unbureaucratically.
Response from MooielightDec 26, 2023
Thank you so much for taking the time to share your experience with Mooielight. While we're sorry to hear that the Invisible floor lamp you ordered experienced functionality issues, we truly appreciate your positive feedback about our service and communication. It's our commitment to provide excellent customer service, and we're pleased that we could resolve the issue quickly and efficiently for you. If there's anything else we can assist you with or if you have more projects in mind, please feel free to reach out. We're here to ensure you continue to have a positive experience with Mooielight. Thank you for your understanding and support. We look forward to serving you again in the future! Best regards, Ashley Mooielight Customer Service Specialist
Report
Panagiota G.
Dec 11, 2021
I ordered a plug with switch,but it…
I ordered a plug with switch,but it came without excellent condition,very satisfied with the customer service
Response from MooielightDec 26, 2023
Thank you so much for sharing your positive experience with Mooielight! We're thrilled to hear that despite the initial oversight with the plug and switch, you received your order in excellent condition. Your satisfaction is our priority, and we're delighted that our customer service team could assist and leave you very satisfied. If you have any more projects in mind or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure you continue to have a positive experience with Mooielight. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Ashley Mooielight Customer Service Specialist
Report
Petros
Nov 23, 2021
Package received after 8 weeks in one…
Package received after 8 weeks in one piece. Communication with customer service was effective. Would definitely recommend the site
Response from MooielightDec 26, 2023
Thank you so much for sharing your positive experience with Mooielight! We're delighted to hear that your package arrived intact after 8 weeks and that the communication with our customer service was effective. Your recommendation means a lot to us, and we're thrilled to have met your expectations. If you have any more projects in mind or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Mooielight! Best regards, Ashley Mooielight Customer Service Specialist
Report
kiran
Oct 23, 2021
Beautiful Chandelier
The chandelier is very beautiful. I love it. I wish the shipping did not take so long. Also I wish I knew that the light bulbs were designed for Europe. I had to buy adapters to make the USA bulbs work. But it was well worth the effort. I love the final product
Response from MooielightOct 24, 2021
Thank you so much for your positive feedback! We're thrilled to hear that you find the chandelier very beautiful and that it was well worth the effort, despite the shipping duration and the need for adapters. We apologize for any inconvenience caused by the shipping time and the bulb compatibility. Your satisfaction is our priority, and we appreciate your understanding during these situations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Mooielight, and we're delighted to hear that you love the final product! Best regards, Ashley Mooielight Customer Service Specialist
Report
Cliente
Oct 12, 2021
Beautiful lamp
Beautiful lamp, the lights are different color tho…
Response from MooielightDec 26, 2023
Hello, Thank you so much for your positive feedback! We're thrilled to hear that you find the lamp beautiful. Regarding the lights having different colors, we apologize for any inconvenience this may have caused. If you have specific concerns or if there's anything we can do to address the issue with the lights, please feel free to contact our customer service team at [email protected]. We want to ensure that you are completely satisfied with your Mooielight experience. We appreciate your business and hope you continue to enjoy your beautiful lamp! Best regards, Ashley Mooielight Customer Service Specialist
Report