Kristen
Got what I paid for
Intact packaging and quick delivery. Quick and straight forward assembly - the washers and bolts could have been better organized and not just a grabbag of hardware. Not all the parts were cut cleanly. For example, the headrest piece that is supposed to clip in before screwing in wasn't cut all the way through, so part of it broke off and wouldn't fit flush. Overall, decent quality build, probably wouldn't buy again. A lot of complaints are also that the seat is incredibly short. I am 5'2 and it's a perfect ergo fit. If you're any taller, the headrest might actually rest on your shoulder blades.
Response from MonopriceAug 3, 2023
Hello Kristen, Thank you for your feedback. This information has been forwarded to our product management team for review. Should you have any further feedback or are in need of assistance please contact me at [email protected]. Regards, Laura P. Customer Service Manager



