MonopriceReviews of monoprice.com

Ordered from this website for a headphone jack on October 3rd. It’s now October 16th and haven’t received anything. The package was expected October 9th. *Update* customer service has sent a new order and solved the problem. I’ve changed me review to 4 stars

Shocking customer service and poor communication. Delays in posting as well. Very poor and will not recommend nor use again. Yet to receive product!

I have bought an amplifier and guitar from monoprice, both were great. Had a problem with the amp and had a replacement within a week of shipping, great products and service!!!

Monoprice customer service was phenomenal! We had some issues that needed to be resolved and we ended up speaking with a guy named Paul. The service provided was above and beyond what I expected and was able to completely resolve all our questions! Strongly recommend to go with monoprice

Monoprice has always provided products that I have been very happy with, Such a great place for Cables and Connectors, it's my default place to look for many years when I need any charging cables, audio/video cables and adapters. They also have easily honored their warranty the couple times I have had problems with a product. Also the one out of many orders that came with missing a couple items was very quickly and smoothly resolved by their customer service!

I’ve been a loyal Monoprice customer for many years. I purchased 6-ft 3 lightning to usb cables many years ago (iPhone 4s era) and have taken advantage of the lifetime warranty on these cables three separate times. I usually get a couple years of use out of them and when they die Monoprice has always been great to replace them. I love a company that stands behind their product and honors their warranty. I’ll continue to rely on them for all of my cable needs!

Product was exactly as promised. Just hated the packaging. Getting cable out was a challenge. Works great. Customer is good too they responded to a comment immediately.

Monoprice excellent company and best products affordable prices. It was my experience with audios.