MonopriceReviews of monoprice.com

Staff has been good. They did error by shipping out another unit when I called and stated I had already ordered and paid for a new one through Amazon. Both units had left main channel problems. I switched cables, receivers, and speakers to confirm. Love the product but it doesn’t want to work. 2 bad ones is tough to deal with especially when they weigh 100lbs. Boxing them up is a back breaker. Still no refund on unit 1 and unit 2 was dropped off at UPS today. Now I’m out $3500 until I get my refund. Think there has to be better quality control.

A tech geek friend recommended Monoprice to me years ago. I had been buying overpriced, big name brand audio, HDMI cables, cords and tech accessories and my friend pointed out that I could buy the same and better made items with much lower prices thru Monoprice. Quick delivery and my Monoprice items are still working great. The big name brands stopped functioning long ago. Recently, either UPS or USPS lost my order in transit and Monoprice quickly responded and sent a replacement across the U.S. in two day delivery. Great customer service.

Love Monoprice. Good quality stuff for reasonable prices. Avoid the dirt cheap versions of the cables unless it's just a once-in-a-long-while thing. Their moderate quality ones are still pretty cost-effective and a lot more consistently reliable. Customer service is very good and their online chat service is prompt and very helpful.

I have been buying products from MONO PRICE now for several years. There customer service is quick to respond and to solve your problem. I buy Apple lightning wire and love the warranty. If you don't save your receipts its ok because you can always find it in your history. Thanks MONO Price.

From a Monoprice IIIP V2 3D Printer Owner: Though my printer can be a bit difficult at times (that's what you get for getting the cheapest one on the market), it has been a phenomenal investment, and I've been extremely happy with it overall, and with Monoprice's amazing customer service. 5/5

They offer durable quality products at such a great price and customer service to match. It's the only place we get all our cables and electronics from. Love them!

I've been a customer for years. Consistently good products at low prices. Customer service has been excellent; twice I've had cables with a lifetime warranty go bad and they've replaced them instantly with no requirement that I send the old one back. I'll be a customer for life.

Been a customer for over 8 years. Quality product for cheap price and great return policy.