MonopriceReviews of monoprice.com

Great selection of ekectronic dtuff

It always have been a great experience to purchase from monoprice…my only complaint with them is the price they charge for shipping…it should be free at least if someone gets over $100 of equipment

I purchased 2 les paul style DLX 66 guitars from an email sale on 7/5/2022. they took my money and sent the tracking, Two days later I get an email saying they are having the guitars returned to them because they made a mistake in the email pricing, What kind of bad business is this??They will never see another penny from me. What company being the size of monoprice screws over their customers because they made a mistake and will not honor their prices? Well I can't really think of one because the customer is usually the most important part of being in business. Shame on you Monoprice. Terrible business ethics. They spent more money sending these guitars all across the U.S. Just not to honor the prices they were listed at. They are in California and I live in Michigan they made it to Ohio before the tracking said they were being returned.

Spot the Monoprice stage right 5-watt tube amplifier specifically for harmonica because that's what I play. I've read a lot of the negative reviews because I like to know what I'm getting into. My experience was not at all like any of the negative reviews. I live in Canada to be exact Ontario. Only took me 5 days on ordering from Amazon to receive my package and it was undamaged. I took the amplifier out it was in perfect condition not a scratch not a blemish none of the covering was peeling off or splitting. This is a well-made product no ifs ands or buts. Before turning on the power I visually and manually check everything it is tight. I turned on the power I pick up my microphone adjusted the volume and the tone control and played my harmonica into it and it works and sounds like it a new amplifier should. In a couple of weeks the speaker will have loosened up the tone will be very very good. So my advice to any of you harmonica players out there that wanted a tube amplifier but could never afford one I strongly urge you to check out the Monoprice stage right 5 watt amp or maybe even the 15 if your so interested. I don't know why you would want 15 W though the five watt amplifier is very loud. I'm not paid to say this I am not a professional harmonica player I am a very good player though. And don't pay attention to that goofy video by a professional harmonica player Ronnie shellist who kind of makes the stage-right look like it's a bag of crap against his stage 5 signature Ronnie shellist amplifier because it's a load of bunk. Stage right tube amplifier 5 W is a great rig.

Edit: I am temporarily removing my negative review as Monoprice has reached out in an attempt to find a mutually agreeable solution

I recently purchased the 'Indio Tele' from Monoprice. At best, I was expecting something 'vaguely playable'... WRONG! The fit and finish is excellent! Sounds good 'straight outta the box'. A few tweaks to the truss rod and saddles (just to help out up at 'the dusty end') and it'll be on-point! NO hum or buzzes from the pick-ups, nor any need to change them! Also, great customer service/advice from Amir at Monoprice. 100% Happy!

Disgusting business practices!! Dont believe the product page stating 'parts will ship today if order placed in x hours'. Misleading and false advertisement!! You will receive an order confirmation via email stating the parts will ship in 5-7 days - After your credit card is processed. They refuse to cancel the shipment and issue a refund. I am a VIP business customer and had an overnight order which did not ship. They will not cancel. I am told to refuse the package.

So I decided to buy my husband a new subwoofer for his surround sound system. I’d never heard about mono price so I figured I’d give it a shot… worst mistake ever!! 2-3 business days.. more like a week later it arrives and box is barely hanging together.. hubby connected it to his system and absolutely nothing…. No light/sound anything.. had to put the old sub back. I contacted customer service and got no response at all.. then I get a email and rma number saying they were going to send another as soon as I send them pictures of it.. fine!! so I email them to verify that they received the pictures and then was told that I had to send the old one back first. So after showing you it doesn’t work at all. I have to spend my time and money to find a big enough box/shipping materials to ship it back.. after the back and forth we tossed it out with the trash. I guess we lost almost $300 bucks but oh well we won’t be using them again!! UPDATE!!! Hubby was smiling from ear to ear today!! Got a call from Laura from mono price and she’s absolutely amazing!! She made our situation right without hesitation!! She’s a prime example of what real customer service should be!! After today we definitely will be returning as a customer. Mistakes/accidents happen and she totally understood the situation and fixed it!! Thanks Laura