Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Kayla M.
Really easy going experience
Response from Monitech Ignition Interlock SystemsSep 30, 2020
We’re thrilled to hear that you have experienced the stellar service QuickStart strives to provide all of our clients! We appreciate the time you took to leave this review.
Dr S.
What will the dmv do to me,if my IID come loose from the cord,I put the cord back into the device as soon a the IID sounded a warning sound, and I pulled over as instructed and turn off the engine, blew and passed.
Response from Monitech Ignition Interlock SystemsSep 30, 2020
Thanks for reaching out for assistance, but this review site is not meant for answering questions. I show you reached out to us on 9/16 and we advised you on this matter. Please be sure to call our Monitech contact center at 800-521-4246 anytime you have a question about your device, service, or any other questions.
Gene
The installer of the unit was professional and answered all my questions.
Response from Monitech Ignition Interlock SystemsSep 24, 2020
Thank you for taking the time to share your experience with our Tucson West, AZ QuickStart shop. I have forwarded your review to our management team in that area to recognize their outstanding service!
JEFFREY F.
I had a poor experience when my device said there was issue. I called the 24/7 number, which I was afraid I would be charged. It was midnight, after work. When 40 minutes went by I decided to try the device and it worked. I never got a call telling me that it was working.
Response from Monitech Ignition Interlock SystemsSep 21, 2020
We’re sorry to hear you have experienced a difficult time with your QuickStart device. We want to make sure you are confident and feel safe when you are on the road. Someone from the QuickStart team will be in touch shortly to see how we can help.
Brett R.
Great job even though it is not the greatest device to have to have. Professional experience done very well,very informative.
Response from Monitech Ignition Interlock SystemsSep 21, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
Lainy J F.
I've been waiting for four days almost to get a tech to come help me. My interlock is broken and not my fault. Thursday when I went in for my regular service appt the tech guy had problems with my unit so he gave another one well it broke . It says unable to text. Keeps saying this. My car is at work so I have car!!! Why is this taking four days to get a technician to come out and fix a problem that is not my fault. I'm calling my lawyer and I'm switching to a different company I'm not putting up with this anymore. I've called monitec four times, every day but today and I'm give them one more hour to call me. This is so ridiculous. And unfair. I pay my bill every month .
Response from Monitech Ignition Interlock SystemsSep 14, 2020
We apologize for the delay, but this location is only open Mon - Fri, therefore they have received the messages about service today and will get this taken care of today. Your concerns have been escalated to Monitech management in your area for further follow up.
Satisfied C.
Excellent experience during installation and have had no issues with the device.
Response from Monitech Ignition Interlock SystemsSep 15, 2020
We’re thrilled to hear that you have experienced the stellar service Monitech strives to provide all of our clients! We appreciate the time you took to leave this review.
Adam H.
Great company, nice friendly staff, affordable prices in a judgement free zone,..which meant alot to me.
Response from Monitech Ignition Interlock SystemsSep 15, 2020
Thanks for the awesome review! At Monitech / QuickStart, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.