Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems reviews

770 approved reviews, newest moderated first

JRakes
Oct 12, 2020
Satisfied Customer
The technician who helped me was extremely knowledgeable and polite. The service was quick and every service associate I have spoke with over the phone has been extremely pleasant as well. I had a problem with the equipment but it was fixed promptly and everything has been going there after.
Response from Monitech Ignition Interlock SystemsOct 15, 2020
Thank you for taking the time to share your experience with our Burlington, NC shop and the Monitech Customer Support Experts. I have forwarded your review to our management team in that area to recognize their outstanding service!
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Alexis M.
Oct 8, 2020
It’s not safe to get ur hands off the…
It’s not safe to get ur hands off the wheel having to look down N make sure ur u blew in this machine but having to test ten times within 15 min for some body who has never violated it shouldn’t be so active especially while driving in traffic
Response from Monitech Ignition Interlock SystemsOct 9, 2020
We appreciate your feedback and understand your concerns. At QuickStart / Monitech, our employees continuously test our units to understand our consumer's experience and we know that when first installed, the alert for a random retest can be anxiety producing. We use this information and consumer feedback like yours to design devices that take away as much of the stress of using an IID as possible. In response to your specific concern about random retests, state regulations, not the interlock industry, determine the frequency of random retests and the time period in which they must be taken prior to recording the event as a missed test. In most states, users have 5-6 minutes to maneuver their vehicle to a safe location to take the test. We advise pulling over to take your test.
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Matthew S.
Oct 8, 2020
They were very help full answered all…
They were very help full answered all my questions and did a quick install
Response from Monitech Ignition Interlock SystemsOct 9, 2020
Thanks for the awesome review! At Monitech, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
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Shavona H.
Oct 8, 2020
It was easy and quick
It was easy and quick! Very good customer service! Thanks
Response from Monitech Ignition Interlock SystemsOct 9, 2020
Thank you for taking the time to share your experience with our QuickStart / Monitech Customer Support Team.
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Daniel A.
Oct 8, 2020
Fast and great service
Fast and great service. Very thorough
Response from Monitech Ignition Interlock SystemsOct 9, 2020
We are so grateful for your kind words. Thanks for sharing your review with us and the Monitech community.
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Brandon
Oct 8, 2020
Awesome service
Awesome service
Response from Monitech Ignition Interlock SystemsOct 9, 2020
Thanks for the thoughtful feedback! Monitech values our clients and we’re glad you felt that.
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Patrick F.
Oct 6, 2020
Convenient location and great service.
Convenient location and great service.
Response from Monitech Ignition Interlock SystemsOct 6, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
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Boogie down B.
Oct 4, 2020
Its a money scam its nothing wrong with…
Its a money scam its nothing wrong with taking a class
Response from Monitech Ignition Interlock SystemsOct 6, 2020
We appreciate your feedback and understand your concerns. At Monitech, our employees continuously test our units to understand our consumer's experience. Device settings are determined by state regulations, not the interlock industry. Someone will be reaching out shortly to see how we can assist you.
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