Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems Reviews | Read Customer Reviews of monitechnc.com

Monitech Ignition Interlock Systems reviews

770 approved reviews, newest moderated first

Amanda R.
Oct 22, 2020
Within a week of installation problems…
Within a week of installation problems with device occurred which led to a lockout and device replacement. Calling customer service line was not helpful at all. Very rude with attitude. Diagnosis was false from the actual shops diagnosis
Response from Monitech Ignition Interlock SystemsOct 23, 2020
We’re sorry to hear of any hardships with your QuickStart device. We want to be able to correct the issue for you, so you can get back up and running with confidence and peace of mind. Someone from our leadership team will be reaching out to you shortly to see how we can best assist you with this going forward.
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Jamie C.
Oct 22, 2020
Broke my dashboard.
Broke my dashboard.
Response from Monitech Ignition Interlock SystemsOct 23, 2020
High quality service and the satisfaction of our clients are of utmost importance to us at QuickStart. We would like to find out more information regarding your concerns, so someone from management will be reaching out to you.
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Robert S.
Oct 22, 2020
Very Helpful and friendly
Very Helpful and friendly! Made a hard process a little easier.
Response from Monitech Ignition Interlock SystemsOct 23, 2020
We appreciate you sharing your feedback with us and the QuickStart community today. We are always looking for ways to improve when we need to and continue when we get it right. Thanks for letting us know we are doing well!
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Willie P.
Oct 22, 2020
Nice staff overall in and out.
Nice staff overall in and out.
Response from Monitech Ignition Interlock SystemsOct 22, 2020
Thank you so much for your kind words. We are glad to have been of assistance and wish you success with your Monitech program.
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Stephen S.
Oct 15, 2020
Great
Great everything is great no problems
Response from Monitech Ignition Interlock SystemsOct 16, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
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Chad P.
Oct 15, 2020
Great customer service and I would…
Great customer service and I would recommend them to anyone who needs an interlock installed.
Response from Monitech Ignition Interlock SystemsOct 16, 2020
Thanks for the awesome review! At Monitech/ QuickStart, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
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Brianne H.
Oct 15, 2020
Worst experience ever
Worst experience ever. First off the customer call center gave me the wrong address and sent me and hour out of my way. Customer call center also gave tons of incorrect information. Then I arrived for my appointment, later because I had to backtrack, and he tells me it won’t take but 1-2 hours and I ended up being there for over 5 hours. The tech had to melt downs while working on my car, the first where he ran off screaming I hate this car and the second where he ran off into the parking lot hitting his head. This was after the told me I was done and my car wouldn’t start. I was told by the other tech a manager would be reaching out to me for the experience and no one ever reached out. I was also told when he called that we would Prbly work out a credit on my account for the difficulties and that didn’t happen either. I didn’t know I had other options for this and had I known I would have gone somewhere else.
Response from Monitech Ignition Interlock SystemsOct 16, 2020
We apologize for the inconvenience when you initially went to your installation appointment, and for any unpleasantries experienced with our Monitech service center. Please know that we are looking into this situation and have escalated it to management.
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Travis S.
Oct 13, 2020
Very knowledgeable and helpful
Very knowledgeable and helpful. The tech went out of his way multiple times for me, and guided me on the machines procedures thoroughly. So far after drinking energy drinks and coffee I’ve had no false positives. Highly recommend.
Response from Monitech Ignition Interlock SystemsOct 15, 2020
Thank you for taking the time to commend our Fayetteville, NC technician! We have forwarded your review to our Monitech management team in that area to share with that location.
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