Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Mark B.
Quick to help me. Very patient. Don't know what could be better.
Response from Monitech Ignition Interlock SystemsNov 5, 2020
Starting an ignition interlock program is complex, and we are happy we could make it straightforward for you. Monitech Customer Support Experts are here for you throughout your program.
Kendal G.
Great customer service everyone was so nice
Response from Monitech Ignition Interlock SystemsNov 5, 2020
Thanks for the awesome review! At Monitech, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Robert H.
The service within the installation department was good, but the customer service call center really needs to work on serving the customers.
Response from Monitech Ignition Interlock SystemsOct 30, 2020
We appreciate you taking the time to provide us with honest feedback. At Monitech, we are always striving to become better for our customers, and your feedback helps us to best understand how.
Javaris E.
Easy quick and help me get my license back.. thanks moneitch!
Response from Monitech Ignition Interlock SystemsOct 30, 2020
We are so grateful for your kind words. Thanks for sharing your review with us and the Monitech community.
Anna M.
Very friendly and professional
Response from Monitech Ignition Interlock SystemsOct 29, 2020
We take reviews very seriously at Monitech / QuickStart and use them to make the interlock process as smooth and easy as it can be for our clients. Thank you so much for writing a review and letting others know how your experience with us was.
Jeffery W.
Monitech was very quick and very informative. They also was very friendly
Response from Monitech Ignition Interlock SystemsOct 29, 2020
Providing top quality customer support is a core value for Monitech. We are happy that you had a five star experience with us.
Mr. P.
The guy was great, fast, didn't damage anything, and professional!
Response from Monitech Ignition Interlock SystemsOct 26, 2020
Thank you for taking the time to commend our Greenville, NC technician! We have forwarded your review to our Monitech management team to share with that location.
ted
Online website misleading claiming help every step of the way. The only decent person I spoke with was the one who set up the install. poor customer service once entered building. Was rushed through paperwork, was not asked for my MVD directive paperwork , which was later found out to be expired, a problem that may have been caught if the time was given to review the paperwork which I was told to bring. Once install was completed, was given crash course on how to use it. left just as confused. Bottom line, no one has experience doing this, at least on the customer end, so a certain amount of explanation and patience are necessary when you have someone paying you for yes, the install, but also the time of day to explain what I'm signing and I blow where... When? For how long? Wait I'm already done? They were fast, I'll give em that. Very discouraged. Won't come here again...lol like a cemetery, next time around... Do yourself a favor and go one more selection down the list of approved interlock places.
Response from Monitech Ignition Interlock SystemsOct 23, 2020
Thank you for taking the time to provide us with this feedback. We have escalated your concerns about our QuickStart service location for our Market Manager to look into, and someone from our executive management team will reach out to see how we can best assist you during this time.