Money MetalsReviews of moneymetals.com

I hope all these reviews are from unsatisfiable people. I just ordered $5000 worth of PAMP gold bars and now I'm reading all these horrible reviews. Please change my mind. Hope this company does me right so I can give a great review🤞🏻🤞🏻🤞🏻

Buyer Beware if doing business with this company, after finally receiving my gold coin it was not as described. I purchased a 2 1/2 gold coin supposidly in very good condition paying over $450. the back bottom 1/3 of the coin is extremely shinny and has straight line scratches. it looks like someone tried to polish it using a wheel or steel wool leaving lots of deep fine lines CS said send pics and they stated it was just natural wear finally said to send it back and they would refund my money. called back to get the address and was told they would only pay melt value so would only get about 1/2 of what I paid. Looks like an old switcheroo and scammy type practices to me, My best advice is to find a company that is truthful and stands by their product. Not this one. typed as my partner dictated and sent for him

It's hard for me to believe that Money Metals is getting all these bad reviews. I have nothing but positive things to say about this company. Product selection is great along with great detailed information, followed by very reasonable pricing. There is always someone cheaper out there, but cheaper doesn't always mean better. Shipping has been lightning fast for me as well. Every item I have purchased has been delivered in excellent condition, discreetly, as well as exactly as described. I will continue to purchase most if not all my precious metals from Money Metals.

I had delivery problems in Maryland near DC because they use USPS. I watched two deliveries go in circles between three USPS sort facilities. I tried to intervene with USPS but never ever even got a response or a live person. Anyway, I called MME and told them about this and requested they use either UPS or FedEx. They told me they would continue to use USPS. Then a delivery never showed up. Nor could you track it using the USPS tracking number. I contacted MME, they told me to call back in a month if it wasn't delivered. I felt that was ridiculous, but waited a month. Still no delivery, so MME opened an investigation and told me to sign a form, return it and they would send me a replacement shipment. I did that, they acknowledge receipt, and I forgot about it. About a month later, I called MME to see where my shipment was. Angela said she called me numerous times but I didn't answer, and that the electronic signature had to be ink. This made me a bit upset because I never received a call or an email from MME about this. I redid the form and then she told me they would replace the shipment this once as a courtesy because I didn't respond fast enough to her NON-CALLS. Enough is enough, this infuriated me, though I continued to be nice with her. I requested a manager to contact me. They have never called me so I am done doing business with them.

I purchased several hundred 1oz silver rounds and the quality is poor. I sent them pictures and no response. They are very rough around the edges and inferior to other rounds purchased from other suppliers. Very disappointed.

So I bought some rounds here and the fees weren't too bad. Now, a month later bought more but the total fees I paid were nearly $10. For one...ridiculous. Going to look around.

I bought 500 oz of Silver Maple leaf coins, the price was $2 less than my usual go-to, SD Bullion... not sure why... delivery went smoothly, no problems... FedEx delivered. SD Bullion today is a good bit lower... and due to the nasty reviews here I will count myself lucky and stick with SD Bullion in the future. I wonder if some review here are for MONETARY Metals... an entirely different company and yes, they look smelly...

Fraudulent people. Do yourself a favor and DO NOT buy from them. Very very very rude customer service. SD bullion is bazillion times better and also cheaper. Check and compare prices and then buy. Not worth to pay extra $$$$ for crappy service. These people are nothing but extortionists