Monday SwimwearReviews of mondayswimwear.com

I’ve shopped with Monday Swimwear many times, and they continue to impress me. The pieces are gorgeous and well‑made, but what really sets them apart is their customer service. I had a family emergency and missed my return window by a couple of days, and they still kindly helped me with an exchange. Their responsiveness and compassion mean so much on top of their beautiful products.

Excellent customer service! They were incredibly responsive and helpful, even over the weekend. Really impressed with how quickly they responded.

Great costumer service and beautiful product!

Loveliest girls, such helpful staff! Resolved all my queries for me so quickly and without any hassle. Couldn’t recommended them enough 🩷

Great quality swimwear and great customer service. I’ll definitely be shopping more from MONDAY

Excellent quality product & excellent customer service. I had a shipping glitch and they helped me resolve it with efficiency and ease!

Not really happy with this company, the sizing is completely off, I’m a 36C and I need to order a size large? In normal U.K. swimwear I am a size 10. When I’ve returned two items I’ve been charged a $15 dollar restock fee even though all I wanted was to order a larger size. No idea why they are charging customers a restock fee especially when they need to order a bigger size cos their sizing is way off. Takes ages to return items so I am better to return and take the $15 hit than miss out on reordering a top for my holidays.

The products may look premium, but they are made in China and imported into the US, while the company seems completely unprepared for the consequences of current US customs policies for international customers. I ordered a swimsuit worth around $250, and unfortunately the sizing was too small. Now, simply to return a small, lightweight swimsuit package from Croatia to the US, I am being asked to pay approximately €100 in customs/import-related charges and shipping costs. On top of that, the customer service has been terrible. Instead of actually trying to help resolve the issue, the responses felt repetitive, unhelpful, and completely lacking in understanding for an international customer facing an unreasonable return cost. With the recent changes in US customs policy, international returns have clearly become significantly more expensive, yet the company has failed to adapt its return process or offer any reasonable solution for customers outside the US. Instead, the entire financial burden is pushed onto the customer. For a brand selling internationally and charging premium prices, this is unacceptable. You cannot market and sell globally, charge premium prices, and then provide poor customer support and no workable return solution when something goes wrong. Paying close to €100 just to return a swimsuit that does not fit is absurd. International customers should be made very clearly aware of this risk before purchasing. Unfortunately, after both the return experience and the customer service, I would not recommend ordering