momence.comMomence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Fran P.
I love when the Customer Service Team at Momence outshine all the other customer service teams worldwide!
Response from momence.comMar 31, 2026
This made our day — thank you so much! We’re incredibly proud of our Customer Service Team, and it means a lot to hear they’ve stood out to you. We’ll be sure to share this with the team!
Jan Tomas C.
Amazing experience the help was great and she cleared all my questions
Response from momence.comMar 26, 2026
Thanks so much for your kind words, Jan! We’re glad we could answer all your questions and provide a great experience 😊
Gary N.
A provider where you kind of know that they care about the service they give you and are then able to give your clients, from the top down, having been with them for two years, I can only praise them at every level.
Response from momence.comMar 26, 2026
We really appreciate your continued support over the past two years, Gary. It means a lot to hear that our commitment to service is making a difference for you and your clients!
Devon K.
If I could choose less than one star I would. The absolute worst decision I made in 10 years was switching to the momence platform. I’ve lost tens of thousands of dollars- no exaggeration- from this over engineered app with ZERO customer service - DO NOT UTILIZE THIS PLATFORM
Response from momence.comMar 26, 2026
Hi Devon, we’re really sorry to hear about your experience — this isn’t the level of service we aim to provide. We’d genuinely like to look into this further and make things right. Please reach out to us directly at [email protected] so we can better understand what happened and work toward a resolution.
Benita Harris P.
Support understood my issue and was able to resolve it and get me up to speed on how to use the app.
Response from momence.comMar 26, 2026
Thanks for sharing, Benita! We’re glad our team could quickly understand your issue and help get you back on track.
Rhonda S.
I had a billing issue that needed to be resolved and Francesco resolved it patiently, with great skill, and wonderful, old world manners and grace. It was a superlative customer service experience and it's this attention to detail and support that puts Momence heads above the other platforms. Thank you!!
Response from momence.comMar 26, 2026
Thank you for the wonderful feedback, Rhonda! We’re so glad Francesco was able to resolve your billing issue with care and attention — we’ll be sure to pass this along to him 😊
Whitney E.
Quick response and super helpful.
Response from momence.comMar 26, 2026
We appreciate your feedback, Whitney! Glad we could provide a quick and helpful response.
Stacey L.
Renz was so helpful walking me through step by step. Thank you!
Response from momence.comMar 19, 2026
So glad Renz could guide you step by step and get everything sorted quickly—thanks for your kind words!
