Antonio
Powerful platform with excellent support
We’ve been using Momence extensively for Freemyme and over time it has become a very important part of how we manage our studio. What I appreciate most is the flexibility of the platform. We use it across memberships, class packs, appointments, automations, customer communication, referrals and reporting, and there is usually a way to build the workflow we need. The support team has also been consistently helpful. When we have more technical or unusual questions, they take the time to understand what we are trying to achieve rather than just giving a generic answer. There is definitely a learning curve, and for some more advanced features or edge cases the documentation could sometimes go deeper, but support has always helped us fill those gaps. Overall, we’re very happy with Momence and it has become a key part of how we run Freemyme.
Response from momence.comOct 16, 2026
Hey Antonio, Erin here with Momence. Thank you for the thoughtful review! We’re glad Momence has become such an important part of running Freemyme and that our support team has taken the time to understand your needs. We also appreciate the feedback on documentation for advanced features—knowing where more detail would help is valuable as we improve our Help Center. Thanks for being part of Momence! Lastly, would you kindly send your thoughts on which docs could go deeper to [email protected]? Our goal with the help center is that it is a one stop shop for any question you have, no matter how deep.