MollyJewelryUS Reviews | Read Customer Reviews of mollyjewelryus.com

MollyJewelryUS Reviews | Read Customer Reviews of mollyjewelryus.com

MollyJewelryUS reviews

347 approved reviews, newest moderated first

Rodolfo Mendoza R.
Oct 7, 2025
Unfortunately I was unable to get my…
Unfortunately I was unable to get my item due to usps saying that the postage was counterfeit. The seller did return my money but I never got my item. Unfortunately I will not continue to do business with this seller.
Response from MollyJewelryUSOct 9, 2025
Hi Rodolfo, we’re truly sorry for the confusion and the inconvenience you experienced throughout this order. The shipping issue you encountered was a result of a third-party label provider, which unfortunately caused some packages to be flagged by USPS. We've stopped using that provider as soon as the problem came to light. Sincere apologies for how the situation unfolded, given this experience, we would like to extend our gratitude privately with a special offer to thank you for your candid feedback and to make amends for this encounter. Please check your inbox for our latest contact so we can have a further discussion.
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James L.
Oct 4, 2025
Very quick
Very quick, beautiful, great quality
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Kendra S.
Sep 28, 2025
Discoloration
After three months of wearing the ring it started to lose color. You think that the price I paid for the ring it would hold longer then 3 months.
Response from MollyJewelryUSSep 29, 2025
Hi Kendra, Thank you for getting in touch, and we are deeply sorry to hear what happened. Upon checking, we found the material you chose was Sterling Silver with gold plating. Therefore, the gold will lead to fading over time during wear. Please be assured that your order is still under warranty, and we will walk you through the process. Our customer service team has been in touch with you. Please get back to us at your convenience. We look forward to resolving this issue for you.
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Jonah K.
Sep 1, 2025
used this to propose to my now fiancé…
used this to propose to my now fiancé and she absolutely loves it. They were very kind, It got to me ahead of schedule, and the quality is amazing. Thank you so much!!
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Leah K.
Aug 30, 2025
Amazing Customer Service
Once my husband and I's rings were delivered, we discovered his ring was too small. When speaking with customer service, they handled the situation with ease. They listened to my concerns and sized his ring accordingly. My fiancé and I are eloping, and the ring came just in time. The rings turned out beautiful and I couldn't be happier!
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Allie L.
Aug 19, 2025
I reviewed last month and complained…
I reviewed last month and complained about stone falling out but the company immediately sent me a new ring free of charge and went above and beyond to make me happy. Amazing customer service. Thank you bunches 💓
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Michael S.
Aug 4, 2025
I actually purchased a ring from them…
I actually purchased a ring from them before, but it went missing sadly. Nevertheless I repurchased the ring and was still satisfied.
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Adam S.
Aug 2, 2025
My Fiancé is obsessed
Delivered on time and the quality is far above my expectations. The ring is gorgeous and my fiancé is in love with it. It’s everything she dreamed of. Well worth upgrading a few things and the emerald is excellent.
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