Stephen K.
The rings were sized incorrectly
The rings was delivered quick, and is absolutely gorgeous, however they sent me a bridal set with a completely incorrect size (I ordered for a size 6) the engagement ring is sized at almost a 6.5, and the wedding band is 6.25 we took the set to a jeweler who told us as much, and also specified that while a thinner band may feel looser, the sizes we received were totally off. I reached out to Molly jewelry about resizing options, and they said rings are made to order so for a 35% restocking fee they'd take it back to make a new one, or I take it to a jeweler to resize it myself which I am doing so.. they offered no compensation even though they made the rings the wrong size.
Response from MollyJewelryUSMay 9, 2026
Hi Stephen, thank you for taking the time to share your thoughts with us. Upon checking, we noticed that one of our customer service representatives is already in communication with you regarding this matter, and the case is still open. Please rest assured that we will continue working with you actively to reach a suitable resolution.




