MokwheelAbout Mokwheel Visit our Website Press & Reviews Mega Deals Test Ride Program Contact Us Why Mokwheel? Freedom · Exploration · Endless Energy · Breaking Boundaries World's First Power Station E-bike thatintegrates an inverter and solar panel.Rewrite the way you power outdoors.
Mokwheel (mokwheel.com) has 584 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Steve W.
Had a repair issue on one of our Slate E bikes. A brake handle failed causing the bike to sense the brakes were on. Mokwheel support worked with me to troubleshoot the issue. Took a couple try's to get the correct part but I was up and biking again in a short time.
Nathan H H.
Absolutely been phenomenal since initial purchase. Had issue with one of the displays and they replaced it with no hassle . Bikes are Absolutely just like tanks.
Christine Ault M.
My husband and I both bought the camo Obsidian bike. These things are a beast, Not to mention very bad azz looking. It will take you through and over terrain you never thought it could handle. The suspension for the seat and the bike in general is amazing. You will barely feel 2" limbs and rocks. We are in our late 60s and it gave us the confidence to ride through deep ditches and off road. You will not regret owning one of these bikes.
Tanja
wir haben im Januar 2024 zwei Mokwheels gekauft. 1 Asphalt und 1 Asphalt St. Wir sind sehr zufrieden damit, und es macht uns soviel Spaß, mit unseren "Mokkis" zu fahren. Da mein linkes seitliches LED-Licht nicht leuchtete, scickte Mokwheel mir sofort ein Neues. Nun nach 1 1/2 Jahren, funktionierte meine Bergan-Anschiebhilfe nicht mehr. Ich schrieb Mokwheel mein Problem. Sie fragten nach einem Video, was ich ihnen auch schickte. Und dann halfen sie mir sofort. Es dauerte nicht mal eine Woche, und ich bekam ein neues Display. Es lag auch tatsächlich daran. Nun funktioniert wieder alles, und ich bin sehr glücklich darüber. Sie haben mir wirklich sehr nett, sehr gut und sehr schnell geholfen. Nochmals vielen Dank dafür. Wir sind wirklich positiv überrascht, wie unkompliziert und gut alles klappte. Wir können, mit unseren Erfahrungen, Mokwheel nur weiterempfehlen.
Rick B.
First off Mokwheel pays for reviews. Better hope you don’t have an issue that needs help from customer service. It’s managed by a person named Ellerbee. He tells you he will do stuff to correct the problem then you never hear from him. If you do hear from him or her they have decided that it’s too costly to fix the mistake or he has decided you caused the problem. There doesn’t seem to be anyone to discuss your issues with. My brand new Osibian has had multiple problems and these people just laughed me off and said there was nothing I could do about it. Buyer beware.
Response from MokwheelJul 23, 2025
Hello Rick, Thank you for sharing your feedback. We are very sorry to hear about your experience and any inconvenience it may have caused you. We take every customer's concerns seriously and are committed to resolving issues in a timely and fair manner. If at any time you feel that your concerns have not been adequately addressed, we sincerely apologize. If you still have unresolved issues or believe certain matters have been handled improperly, we invite you to contact us directly via email. Our team is always ready to assist you and will do our utmost to ensure your concerns are thoroughly reviewed and properly addressed. We value every customer, and your satisfaction is of the utmost importance to us. We hope to have the opportunity to resolve your issues satisfactorily. Sincerely, Mokwheel
T H.
We bought two e-bikes after researching several independent reviews and went with Mokwheel. We couldn’t be happier. The bikes were delivered quickly and were easy to assemble and have worked great. We ride both in the desert and on roads and these are perfect. Unfortunately one of the bikes arrived with a small pinhole in the rear inner tube and customer service was easy to reach by phone and sent a replacement tube right away. I would recommend Mokwheel to anyone looking to buy a solidly built e-bike.
connie C.
Delivery was on time. Instructions for assembly were very clear. Bike is sturdy. Have ridden about 1,000 miles on the trails and have had no problem
Marty G.
I wanted an ebike a long time before I decided to move forward with my purchase. I wanted to feel confident going into the purchase that I was getting a quality product for my quality money. I reviewed online consumer reviews and then consulted with good friends who had experience with various brands. Mokwheel was the final answer. I have been very satisfied with the Basalt model I selected. I have been asked many times about what kind of bike Im riding, where I got it, etc. The bike earners attention because of its looks. Ive made several recommendations and expect I will be making more.
