MokwheelReviews of mokwheel.com

Loveland my bike best

I’ve ridden my Mokwheel Obsidian for over 700 km now and I’m very satisfied with the bike. Everything works flawlessly, and I haven’t experienced any issues with its performance. The only problem was a defective charger, which Mokwheel replaced quickly and without hassle. Great praise for their competent and friendly support team!

Fair pricing, prompt delivery

I think this is a great bike. We bought it to get from one camp site to another. However, The batteries do not go as far as was advertised. Which is normal with most anything. Unless you are on flat paved ground. Which we never are, we like dirt and trails The obsidian is great for trail riding. So we bought an extra battery for both of our bikes.

Bought the Basalt and love it. It is pretty rugged and quite fast. So far, no problems after 100 miles on it. I am 5' 11" and I am in the middle of the medium and large size. I bought the large and would recommend the medium for my size.

Absolutely no shipping damage, was very easy to assemble, and the obsidian is a quality built ebike. It's fun to ride. No problems with the bike. The suspension really takes the bumps well. A great ebike all around.

I have 2 Mokwheel Bikes that I ordered directly from Mokwheel. The Basalt ST 2.0 and the Slate. Both bikes are great and I am loving both of them. They are both very solid bikes and ride GREAT! I chose this brand because there was a bike shop near me that showed up on your locator for bike shops or vendors that sold Mokwheel, so it was good to know that I would have someone not too far away to work on the bikes if anything were to go wrong, that I couldn't fix myself. So far things have been going smoothly and nothing has needed repair. I hope things continue to be that way. I have shared your brand with other people because of my experience with the bike. Thank you.

Finger weg! Ich habe einen Fahrradkorb bestellt, der sah optisch auch gut aus. Leider hat er nicht wie angegeben an das Fahrrad gepasst , weshalb ich ihn retournieren musste. Dafür muss ich 20€ Versand + 5% Bearbeitungsgebühr bezahlen. Dafür habe ich kein Verständnis, da ich nichts dafür kann, dass dieses Produkt nicht der Beschreibung entspricht. Nach Kommunikation mit dem Hersteller gibt es keine Einsicht / keinen Kompromiss. Ich würde diese Firma niemals weiterempfehlen und fühle mich ausgenutzt.