MokwheelAbout Mokwheel Visit our Website Press & Reviews Mega Deals Test Ride Program Contact Us Why Mokwheel? Freedom · Exploration · Endless Energy · Breaking Boundaries World's First Power Station E-bike thatintegrates an inverter and solar panel.Rewrite the way you power outdoors.
Mokwheel (mokwheel.com) has 584 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Nicolas E.
We have owned two Mokwheel bikes for about a year now, and are very happy with them. But one of the bikes developed an issue with the headlight. I contacted customer service and they went above and beyond to fix the problem, they responded quickly and immediately sent a replacement part. They stand by their product and that makes me trust them even more. Thank you!
Dirk
Lange hab ich überlegt, ob ich mir ein Bike im Internet bestellen soll, doch nun bin ich positiv überzeugt. Das Bike sieht sehr stabil aus und scheint zu halten was die Werbung verspricht. Ich freue mich schon Touren mit dem Rad zu unternehmen. Vielen Dank auch für den Kundenservice, ob der funktioniert weiß man ja erst wenn es Probleme gegeben hat. Bei meinem Rad hatte es einen Transportschaden gegeben, die vordere Bremsscheibe war leicht verformt und schliff dadurch. Die defekte Bremsscheibe wurde ausgetauscht, alles wurde unkompliziert gelöst, bin sehr zufrieden.
Todd R.
Basalt bike arrived with forks that are not properly fit for the disc brake. I believe this can be remedied but only if they either answer their phone or return the calls/email. Stay tuned, I will be reporting how this turns out. Got a quick response and great help from Chad. Replacement parts are on there way.
Bernhard A.
Super Preis-Leistung Aber der Kundenservice ist genauso Spitze. Schnelle und einfache Abwicklung. Anliegen werden schnell und unkompliziert erledigt. Deshalb ein Top Onlineshop bei dem die Qualität und Leistung passt und ich werde immer wieder gerne bei Mokwheel kaufen.
Michael
Excellent customer service
Joseph D.
No complaints , customer service was pretty responsive. The Bike arrived on time without damage.
Gregory
Great products...Great customer support!
Dave
As a long time road and mountain bike rider, I had mixed thoughts about an e-Bike. I bought my Basalt Mokwheel bike to use in quietly accessing large tracts of land and unimproved trails. I was thoroughly impressed by the bike's endurance and ability to climb steep grades with peddle assistance. Customer support was excellent and the bike's quality is exceptional. The Basalt Mokwheel exceeded my expectations at every level.
