ModholicReviews of modholic.com

Horrible service No customer support Ordered a dining a table and company was very eager to take the order. Promised delivery in 3 weeks. After many weeks of following up, chasing, calling, messaging the table finally arrived very very late. I could have bought a similar table in Mumbai in half the time. The product arrived and no one to install it. Had to chase them for an appointment after being promised a white glove assembly which was simply a urban clap guy who showed up. The base of the table was broken and unusable. Now the saga of trying to return this and gets. Refund after months of heartache and frustration. Terrible terrible customer service. No one answers calls or messages. Full of excuses. No customer support. Please don’t Easter your time with this company . Being a home stylist I though I would give Modholic a chance. Good God! What an exhausting, and disappointing experience.

Terrible service. Table top arrived damaged and unusable. Virtually no contact available at customer service. No one answers phone, no recording opportunity ever. Emails ignored. No refund. No replacement. No meaningful responses. Clearly incompetent or dishonest--it's anyone's guess. Time to register consumer claim.

Found these chairs from Modholic which match perfectly with our Saarinen table. Very pleased with the quality and comfort!

Piece arrived quite quickly, within two weeks, and looked even better than the image online. I will be using Modholic again.

Ordered two tulip chairs and they sent an email and when I responded to the info email it said there was NO SUCH email...then I read previous reviews here and now, I am afraid I have been scammed. I would like a response from them

Well well, long story short: Purchased :coffee table Product is looking good, but not sturdy, got a damaged product though, it was not replaced.I am still waiting, May be I file a complaint with consumer forum, i will think.I have enough proof to sue them, I wait. Delivery: Hopeless, I can say useless,Modholic is not organised. It took months. Packaging: My package was opened, hardware was missing, but hardware was arranged. Support: bad bad bad, Modholic doesn’t know what is return and exchange or refund. Conclusion: I will not recommend Modholic. Score is 3/10

Nine months ago, I ordered a soho coffee table that had an expected delivery of six weeks. Numerous contacts with customer service ensued and each time I would be assure table would be shipped … with the answer always either three weeks or six weeks. I finally asked for a refund six weeks ago, and Modholic agreed. I have multiple correspondence with customer service, but six weeks after requesting a refund, I have not received it. The saddest part is I had looked for weeks for the exact coffee table I needed – it would have been perfect. I feel like I have been scammed.

I ordered an all white tulip table and 2 chairs. I never received an order confirmation to check order. When I received it I asked the shipping company to open it to make sure it was correct and they refused. Sure enough it was the wrong table! Called Modholic and they want me to pay$300 to send it back!!! Terrible experience and terrible accountability for their mistake!!