ModholicReviews of modholic.com

I ordered the Tulip 40" Marble Dining Table & Chairs Set based on the rave 5 star reviews and was very disappointed in the quality of the chair pedestal bases. Customer service was responsive and tried to do the right thing offering replacement bases for the 4 chairs or a credit. I chose the replacements and got 4 new bases that were only marginally better quality than the originals. Now the offer of a credit is greatly reduced and I'm still stuck with something that looks like a child sculpted out of clay. I do not recommend purchasing from this company, there are plenty of other places to spend your money! I'm giving them 2 stars instead of 1 for at least trying to resolve the issues but I believe they are only publishing the best reviews or making them up themselves to look like a 5 star business!

Terrible experience and utter waste of time! Initially, everything seemed to be going smoothly. However, once we paid the 60% advance and placed the order, the situation took a nosedive; we didn’t see any sort of progress. Despite assurances, we haven’t received the fabric catalogue even after waiting for three weeks! Every time I reached out to Manohar for an update, there was always some excuse or the other. While a delay of a few days might be understandable, waiting three weeks just for the catalogue is unacceptable! I remained patient for the first two weeks, but last week, every time I asked for an update, Manohar promised to get back to me in five minutes, only to never follow through. This pattern continued without any progress, and I had to follow up and remind him every time, which was frustrating. Towards the end of last week, he mentioned his carpenter being injured in the factory. If he really had to deal with something, he could have just communicated that, stating the situation and indicating that he wouldn’t be able to get back to me for 'x' days. We could have waited. But that is not the case. Instead, it's the same loop: 'Give me 5 minutes, I will get back to you,' and then not following through. It’s all been really frustrating to deal with; I wish I hadn’t gotten into this in the first place. If you are genuinely interested in feedback and want to improve, I would suggest you own up to your mistakes and listen to your customers. Try to understand their perspective instead of just deflecting blame and defending your actions (in this case, the lack of any actions). Most customers are reasonable and will understand if you're facing difficulties. In our case, you simply took us for granted. P.S. - Don’t send unwanted messages, delete them later, and block my number before I can respond to you. Try to be professional!

Great experience. Found a coffee table I had been searching for on this site. I was able to apply a coupon code to get additional savings. The website is easy to navigate and the product was exactly as pictured. My coffee table arrived a day earlier than estimated and I had no issues with it.

They don't respond to calls. Poor service and looks like a scam...order is not delivered yet.

Absolutely love this table! Perfect size for my apartment. Very sturdy and easy to clean. Thank you!

We purchased the triangle walnut coffee table and it is beautiful. We love how it adds to the mid-century modern look that we were going for. The order was processed promptly and the shipping was fast. Fed-Ex delivered it in rough shape but the inside packaging was solid. No damages. We would purchase from Modholic again.

We bought chairs that fell apart after about 6 months. They are poor quality. Rather than send a different style chair that appears to be sturdier (they cost less than our original purchase) they will only send replacements of the poor quality chairs they originally sent. They will most likely also break in a few months. Gave them 2 stars for at least replacing the crappy ones that are under warranty.

Recently bought two pantone chairs from them and quality is very great and reasonable price! High recommended!!