Phoebe
Efficient ordering process
Efficient ordering process, delivery and installation method.

At Modholic we’re committed to creating the most unique shopping experience possible. Our mission is to continue achieving complete customer satisfaction by providing affordable reproduction designs in high quality materials (leathers, fabric, metal, and wood) at fair prices. Our extensive selection and superior customer service coupled with the convenience of online shopping make it easier than ever before to find exactly what you want for your home and office.
Modholic (modholic.com) has 208 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 7 reviews with 4 stars · Clear filters
Phoebe
Efficient ordering process, delivery and installation method.
Reginald P.
I ordered two tulip chairs from Modholic after my research indicated they had the particular color I wanted at the best price point. After placing the order, I decided to research the company, as I was unfamiliar with it. I saw no available reviews on the site I ordered from, but I found many on Yelp. Many of these reviews were negative, and claimed that shipping times were lengthy, or products arrived damaged, or that customer service was subpar, and refunds difficult to obtain. I felt I should inquire about a shipping date , as I had received no tracking info after several days elapsed. I was able to reach a customer service agent by phone. She assured me the item would be delivered by a certain date. I anxiously awaited tracking, which I received about a week before the target delivery date. The chairs arrived in the specified timeframe, in perfect condition. I would patronize the company again. The current iteration seems free of the shortcomings alleged by some previous buyers. I received emails from CS, and was always able to reach someone on the phone.
Anna T.
Quick shipping and response . I like chairs, hopefully they will last.
Paula
The tulip chair from Modholic is easy to assemble, very versatile and extremely stylish in any decor. This was an extra chair that I needed to complete my dining room set. A modern and timeless design.
Missy D.
Everything was packaged well. Instructions were easy enough. Chairs are a bit squeaky but do not wobble. Great color!
Jenna K.
I adore that lovely chair. Also, customer service is extremely fast and friendly. However, the restocking took a long time, so I had to wait two months. but it is worthwhile. Thank you very much
Response from ModholicOct 19, 2022
Thank you for shopping with us and thank you for your review. We're very happy to hear that you have found such great quality furniture with us. That is quite the compliment, and we're very pleased that you are so happy with us. We appreciate you, and we are looking forward to seeing you again. Please stop by and visit with us again soon!
Richard Justin S.
I owe a big apology. I ordered these 2 red tulip dining room chairs on July 24th with 3 day shipping and had given up hope about a week ago when I stopped hearing back from customer service and couldn't get through on the phone. I assumed they were a fraudulent website and said some mean things about them and shame on them etc etc etc. I ate major crow when I got home from work today and a giant box with 2 beautiful very easy to assemble chairs was waiting on my porch. Were they worth 260 dollars? Not if Phideas himself had chiseled them out of marble. Maybe like 150. But they are sturdy, and look great, and they are making me very happy right now and I take back what I said. Maybe this is part of their business strategy? Lol , get the customer so worked up and emotionally exhausted from the constant anticipation until they are dead inside , then surprise them with what they wanted. I would think twice about advertising "3 day shipping" *cough cough* July 24th - September 1 is a few more than 3 business days. But the item is as pictured and is good quality and they're comfy and sturdy and I'm very happy today.
Response from ModholicOct 19, 2022
Hi, We are grateful that you made your purchase with us. We are indeed very sorry that your order has been delayed beyond your expected arrival date. Our intention is to always be transparent and to never mislead customers with inaccurate information by providing you with the best available information that we have, we strive to do our best to keep you up to date with these changes. There were several unexpected circumstances that impeded the delivery of the service on time. We see that the order has been successfully delivered. If you would like any further assistance, please do reach out to us at [email protected] so that we can look into it. Regards, Modholic Customer Grievance Redressal Team.