MochipanReviews of mochipan.com

Recently for Black Friday, I ordered a large size lucky bag from Mochipan. I also sent several emails to the Mochipan team to request they exclude several items and though they did not have to, they honored my request and excluded those items from the bag. When I followed up to ensure that they read my request correctly, Silver was quick to respond and explain. I got my bag in good condition and my money's worth for the value bag. The team also provides free shipping for their Patreon members and when I let Silver know that they had not refunded the proper amount, she apologized and got the remaining amount to me. Mochipan's designs and clothing are wonderful and worth the price and their team even more so.

I don't think that my title is hyperbole. I love this brand, I've been purchasing from them for at least a year and a half at this point, and I just want to say that if you're on this site trying to determine whether or not this brand is legit--it is. It's also so much more than that but thought I should put that in the first paragraph. I will say you should understand the business model before you buy. If you see a piece that is a pre-sample pre-order or something floating around the concepts page on Instagram and you buy it expecting it to get there the following week, you're going to be disappointed. Unless something is in-stock, it's going to take a bit to get to you, and even some of the in-stock things are in China which still takes a bit to ship. Make sure to look at the timelines on your specific piece before purchasing if it's time sensitive. The brand is also small, so there is a likelihood that some projects will be delayed which kind of comes with the territory. Sometimes this is due to supply-side issues (see: Tarrifs) and sometimes this is due to the "good" kind of quality issues (they will not ship a product that they are not 100% behind, so occasionally a delay will occur based on them requiring more edits of the factory). Putting this forward--yes the brand is not the cheapest in the world. They have a couple decent sales (Black Friday lucky bags!!!), but they also have a great Patreon discount which pays for itself if you're making a decently sized purchase in that month. However, the quality on this fabric is amazing. If you are a sensory person and you are wondering about the fabrics on things like the Cardigans--it's delightful. The little details are always well-done, and I feel like I do truly get what I pay for. One thing that I will say is that support with Mochipan is one of the easier interactions I've had. I've had packages lost, delayed, basically any bad scenario you can think of. You send an email to support and they're getting back to you in 24 hours, honestly probably like 4. It's a small company, they're really only a few people, but I'll keep buying from them as long as they keep sending things out. So if you ended up getting to the end of this and are still wondering if they're legit, yes, yes they are.

I have made a few orders from Mochipan, and even posted reviews on their official website, but wanted to post one here too. Mochipan is an indie clothing brand run by a wonderful team willing to be extremely transparent with their customers. Posts on Instagram, Youtube and Threads are abundant, news letters are sent out at least once a month, and the staff are almost always available and willing to help. Their official Discord is also well-managed and hosts a wonderful community where you can regularly meet with some of the team members (if not The Mochipan herself!). I've purchased the Fleur Dress in Carmine and the Garden Overalls and they ooze quality. Fleur has lots of lovely detailing, wonderful fabric choice, with several layers in the skirt and a cotton lining against the skin. She falls beautifully and is so fun to dance in! The garden overalls are lined with cotton too, and the outer fabric choice is wonderful. It has a lovely hand feel, and the entire garment is so comfortable. The embroidery is lovely, the shape is so flattering. I've gotten compiimented every time I wear it outside! All in all I'm more than pleased with my experience of this brand and I will be a repeat customer! Tldr: lovely staff that's easily available over mail and Discord, transparent owner, amazing clothing quality. Will be buying again!

I have enjoyed Mochipan ever since the Interest Check posts, and love receiving orders when I can. Everything is of high quality and worth the price. Had no problems with shipping either. Items I've purchased: - Cecropia Moth Cardigan earlier this year - Gigantic Lucky Bag (arrived Dec.10th) My reviews for each can be found too! Feel free to look up my name in their Discord server: Survi

Mochipan has been such a special brand to me, not just for the clothes but for the care, transparency, and community behind it. I have made multiple large purchases over time, and every single piece has been worth the wait. The quality is always top tier, thoughtfully made, and truly feels special when it arrives. I want to give a huge shoutout to Silver, who runs the Discord community. She has been an absolute angel, especially while I have been in a big weight fluctuation earlier this year. She is always patient, kind, and incredibly helpful with sizing adjustments and order support, which has made such a difference for me. I also really love how thoughtful Rae is about the entire process. She actively gathers feedback and consistently provides updates through Discord and Patreon, which makes you feel genuinely included and respected as a customer. Yes, shipping can take a bit, but this is slow fashion done right. Mochipan is always worth the wait and the investment.

I have bought many things from Mochipan! I have the Rosey Maple moth sweater, Spanish Moon moth sweater, blueberry pie purse, Rosey Maple moth purse, Short mushroom dress, AND the Garden Overalls. Im also excitedly waiting for the Spanish moon moth dress to finish! I can confidently say that without a doubt from quality products to customer service Mochipan is the best! I have always had any issues handled swiftly, and any questions i had answered. The products are wonderful quality and such beautiful designs. If there are ever quality issues, they stand behind providing anything they can to ensure the issues are resolved. If you are looking for a small business with big dream designs that come to life, this is it. Every single thing I have ordered has been worth every penny, and I already have a list of things I want to order next.

Every single piece of clothing I have ever ordered from this company has been wonderful and high quality. I get compliments everywhere I go, from people of all walks of life. I am not very confident in my looks, and I have generalized anxiety and issues with being in public, and thus I spent most of my life flying under the radar, dressing simple despite my love for fashion and fantastical clothing until about five years ago. In those five short years, no piece of clothing I've owned has ever made me feel as confident and as wonderful as Mochipan clothes have. The two moth cardigans I own are vibrant and soft, with beautiful silhouettes (I feel like a fairy when I wear these LOL). The Starry Dance Dress, while a little tight around the shoulders, sits perfectly on me and is so well-made!! Same with the Fall Spell dress, which has the most flattering & gorgeous shape ever. Their bags leave nothing to be desired - I purchased a pie bag for a friend, and have heard nothing but love for it, and my own moth purse is beautiful and solidly made! I have only needed customer support once, and it was to fix an error that was partially my fault (Shopify autofilled the wrong address, and I was moving too quickly through checkout to catch it - I also didn't notice it was wrong until it had already shipped). I was able to retrieve the package from the address it ended up at (it was a friend's address), and they offered me a gas credit to ensure I didn't overspend on transit. I didn't end up taking it but it was a very sweet gesture that has stuck in my mind ever since! In addition, I find that, as someone with a lot of shipping + preorder anxiety (i dont like unclosed loops), Mochipan's thorough and consistent transparency and updates on their pre-order processes is incredibly relieving! Pre-order updates are easily accessed on a public blog hosted on the website itself that's updated every two weeks. Most recently, I ordered from their Bakery collection released in October-ish, and I cannot stress how helpful and meticulous their updates on these pieces have been! The Mochipan staff are incredibly friendly and kind, and all clearly care deeply about the community they have built. I rarely ever find myself "brand loyal", but in Mochipan's case, I absolutely am.

I ordered a lucky bag from Mochipan as my first purchase from them. Having watched them for awhile but never being able to purchase due to funds I thought this would be a chance to try them out. I didn't care what I got except swimwear, and I messaged them to tell them about this request after making my order (couldn't figure out how to make a order comment, user error). Silver quickly got back to me and let me know that my request was added to the order. Fast forward to receiving my order. I was very excited, I opened it in the kitchen with my SO buzzing to try on what I got and show him, only to open the parcel and see a swimsuit. I was instantly disappointed because I don't swim due to disability, but I also am not one to complain especially when I know how lucky bags work and such. However my SO convinced me to message them and just ask since I did make a request. He got me cheered up and I tried everything on, ecstatic with the other items. Later I messaged and almost instantly got a reply from Silver who apologized and said they were going to ask if anything could be done. I then got another email with what they got as a response, which was a very thoughtful long response and clearly not just your average cut and paste one! As well as a resolution asking me to send some more info so they could calculate things on their end. I then got another email with information on how to proceed, in the end I was given a refund in store credit for the swimsuit and apologized to again for the mistake. Everyone who I spoke to or Silver relayed messages from was extremely nice and caring. I was treated like a person and though they did not have to refund me at all, let alone the whole amount for the swimsuit due to the nature of lucky bags they went above and beyond in making sure I was treated well. This is amazing customer service, and an amazing team who makes sure customers feel not only heard but are treated like people and not just money flow. I may not be able to buy alot because of funds but you best bet even if I can't purchase as much as I want to I am now a member of their patreon to show my ongoing support. Thank you Silver, and the rest of the Mochipan team! <3