MochipanReviews of mochipan.com

The sweater I received is exactly as represented: soft, vibrant, and beautifully made. The design is actually knitted with multi-colored yarns, not just printed on the visible side of the fabric like so many companies seem to do these days. Because this is a slow-fashion brand that works largely in pre-orders, it is important that customers are mindful of stated lead times; but if you're willing to be patient and wait for your items to arrive you'll almost definitely be thrilled with what you receive.

The clothes are good. They are the only reason this order is not getting 1 star. Quality wise Mochi is great. I bought the Cecropia Moth Cardigan and have had no concerns with the quality of the product. I CANNOT say the same about customer service, reliability, or handling. Do not trust the deadlines they give. Many items that were meant to go out October of 2025 have been pushed back to summer or fall of 2026. I waited MONTHS for my moth cardigan and almost had it stolen when it did arrive. They use the worst possible shipping service and have little to 0 communication with the shipping service or you throughout the process. Customer service is also terrible. They'd rather stalk themselves on reddit and here on trustpilot than actually respond to customer emails. Do NOT spend the HUNDREDS of dollars Mochipan costs for shitty service and handling.

Such beautiful garments and ideas, bought two cardigans -Moth/Butterfly and a Starry Night jacket and honestly, one of the best purchases I've made! Thank you!

EDIT : ISSUES RESOLVED an inquest was made into my issue and a partial refund was offered. Frustrating but adequate? The dress itself is lovely, very comfy and the fitting details were described accurately. Not sure why the restock date got pushed back 5 times (over 6 months) later, transparency and over promising specific dates seems to be a persistent issue. The customs declaration did blatantly lie about the value of the dress. Overall just a frustrating experience

I love Mochipan so much! I finally bought an item (the Higanbana bag) and it's so perfect! It's a shoulder bag so it's relatively small, but it still has plenty of space for any items I want to bring for quick outings. It came in an adorable Higanbana Lily patterned drawstring bag that I've given to my sibling. The buckles on the front are actually just decorative magnetic clasps which is really nice and easy to quickly open and reach in (no awkward fumbling for my wallet in front of the cashier, yay! :p) I could go on forever about how much I love this bag! My only note is that I found the measurements on the website a bit odd, they're perfectly accurate, but the switch from cm to in confused me. I was actually thinking the bag was too big at first until I saw it was in cm and not in. Not really a criticism, but just something to note for folks shopping around on the website.

recently bought a black Friday lucky bag and I received a cute luna moth cardigan! It's another piece I'm happy to own! The materiel is completely different than normal everyday wear materiel and I absolutely adore it!! I wear it around my house too just for funsies, it's one of my favorites out of the 3 pieces I own. For sure worth the price for what you're getting <333

Tl;dr: If you like something, buy it without worrying! Just be sure you buy it at the actual site mochipan.com and not at one of the copycat sites and make sure to read the shipping date estimate. So far, I own 2 jackets (artist & starry night), the garden overalls and one of the moth cardigans and I love all of them sooo much! The quality is amazing, the materials feel very nice and the details are great, they are absolutely worth the price! Don't get scammed by a copycat site offering them for like 20€, the original pieces are worth the higher pricepoint and the fakes just can't compare. Some pieces take quite a long time to get from design to the point of shipping (I waited ~ a year for the artist jacket), but it's worth the wait and the brand is very transparent about timelines and delays, just don't buy preorder or pre-sample-preorder things if you need them at a specific date, stick to regular in-stock items for that. I also absolutely love the creative designs and that people are able to give feedback during the design process by the posts of samples on social media! The customer service is also great, they are very nice and super helpful if you have any trouble, just contact them! Full recommendation, I am already planning to buy another moth cardigan very soon and have my eyes on several designs to hopefully buy this year too! ❤

Mochipan has been a business that I have gone back to for a good while now, and everytime I have bought from them they have not disappointed. The quality on all their pieces is stunning, and the love and craftsmanship can be felt in every piece. Big shoutout to the higanbana set specifically. I'm biased because it was my first purchase, but the double slit skirt is killer! I mean it when I say Mochipan has given me the confidence to love my body and embrace my natural beauty. The whimsical designs and willingness to make pieces brimming with colourful and eye-catching patterns is always appreciated. And their customer service team is incredibly responsive, always responding to me in a timely and orderly fashion. All in all, I can safely say I've had nothing but positive experiences with Mochipan and I look forward to continuing to support them in their future releases. Thank you for everything Mochipan!