MobyTripReviews of mobytrip.com

The system canceled my reservation. I called, and within 30 minutes, they had refund approved, and processed 😁👍🏾

This place is A SCAM. DO NOT USE THEM!!!!! They take your money and DONT BOOK THE ROOM . I used them yesterday. They STOLE 109 dollars from me.There is only a FAKE ASS 800 number to contact them and they will NOT answer your texts or emails. And if by the chance you do get an agent, it's some overseas foreigner who's English is ATROCIOUS.

Excellent customer service

If I could put a zero rating I would. The hotel I stayed at agreed to give me a full refund for my room, I spent 5 minutes in it because it was filthy and horrible. They said to reach out to Mobytrip.com and have Mobytrip.com call them to let them know to refund my money but there is no contact information at all for Mobytrip.com Worst booking sight ever!!!! Do not use Mobytrip.com!!! $145 out the window

I was double charged for a room contacted customer service said I would get refunded that was over 3 weeks ago I'm not got refunded I'm not got a response to my last contact with them for over a week this is very poor customer service of something that happened at no fault of mine that said don't ever use this site again I will not

Got ripped off. The site would not give me confirmation for my room I had booked. I booked my room on another site. An hour later I got an email that said I had a room. When I had canceled it because it said free cancellation. Went to my bank app and found out that they had charged me. I sent emails with no reply this site is a total rip off. They take your money. I do not recommend by no means using this site they have no customer service and charge you for something that you don't get it's despicable. This was my first time using it and my last book on any other site but this one because they will rip you off.

This site is an absolute bait and switch operation. I was quoted one price for my hotel room; got a confirmation with no price on it at all. At check out the hotel gave me the total for all 4 nights and I was charged substantially more. Upon asking Mobytrip they sent me an invoice which had different rates on each night of my stay. They promised to get back to me in 2 business days a month ago. Still no word. DO NOT use this site; completely a scam.

I wish i could give zero stars they advertise a price, then jack it up with fees and say its nonrefundable no one to talk to...i accidentally reserved it for the next day then i try and cancel but they keep the money even though i never stayed there...dont use i will have to dispute and I will report to bbb