MobyTripReviews of mobytrip.com

Handled my issue very quickly they responded immediately and were very professional courteous and apologetic even though it was not their mistake. Thank you moby trip.

Really great price.

Do not use these guys!!!!!!!!!!!!!!!!!!!! Total rip off! Was charged by them and then charged by hotel! Hotel didn’t even have my reservation or payment from them in the system. (I did not cancel and I did not miss my check in, literally was at the hotel at 5pm) There’s no way to get a hold of these guys to get your money back! They take it and run! They create your “non refundable” transaction as soon as you hit submit payment and then never book the room for you. Big time Scammers please be AWARE!!!!! Make it even worse the hotel rate was cheaper then what they charged me..smh

RM and another gentleman where very helpful in getting me my refund after some confusion with my reservations. Thank you to them and there group of helpful staff!!!

I made a reservation. Accidentally did it for the day after. Called the hotel the hotel said the third party booking being Moby trip needed to make the change. Jumped threw hoops trying to get a customer service person from this Moby trip finally I got an email ticket and was told they can't make the change and to call the hotel. I DO NOT SUGGEST BOOKING WITH THIS COMOANY! IM ALSO FILLING WITH THE BBB

I booked a stay and came down with Covid a couple of days before I was supposed to leave. RM with MobyTrip helped me navigate the process to ask for a refund with very little effort. The whole process was easy and their support team responded almost immediately!! I had my cancellation and refund processed in less than an hour!! I'll definitely be booking through MobyTrip again in the future. 5 stars!! *****

I did my usual search for hotels near me at the time and that generally gives me a list of hotel websites and their prices. Mobytrip was the cheapest at $99. I made the transaction. Got to the hotel and they said it wasn’t paid for yet so I paid it. When looking at my bank account I saw mobytrip charged me $145 and some change and did nothing for me. I saw a $145 no-show/cancellation fee on their “website” which doesn’t allow you to reach any kind of support or customer service representative. I didn’t cancel or do a no-show.

After some confusion with hotel mobytrip worked everything out. would use again if needed.