MobyTripReviews of mobytrip.com

Ms Carol I spoke to was very professional knowledgeable courteous and managed to resolve my concerns

Made a booking for 1 night stay in Jacksonville, hotel had some trouble finding the reservation code because I made it only 10 minutes before walking in, got all sorted and checked in, saved like $15

Great customer service, fast responses, refunded me without hassle

I accidentally book the wrong hotel date, the young lady did a amazing job, my reservation is cancelled and my money is back!

mobile app was easy to use, customer service was quick in responding. double check your orders before you click confirm. i chose the wrong date and they corrected my mistake very quickly.

I was traveling for 18 hours and tired. I booked a room at the hotel which I thought was for tonight. I immediately discovered it was for a week later, I cancelled the reservation and immediately it said no refund on cancellations. I was so tired i missed the date. I immediately reached out to Moby and a miss RM took the call. Through many tries she was able to get me a refund. The superior customer service, excellent response and thoroughness of miss RM is note worthy and commendable. In a time when so many never care or give any service RM was awesome. I give her 5 stars for the best service,attitude and abilities. Thank you so much!

Quick and easy to work with. Very accommodating.

This website is absolutely legit I’ve booked a last-minute hotel and unfortunately for the wrong date As soon as I contacted customer support person named LAN helped me immediately Contacted hotel and cancel my reservation even my reservation was not refundable It was pleasure dealing with you guys! Thank you so much!!