MobyTripReviews of mobytrip.com

They work with noncompliant hotels. Lie about what the hotel is going to offer And then not do anything about it when it’s not offered I was forced to stay in a hotel, Arizona without air conditioning in the summertime neither Moby trip and the hotel I stayed in Wanted to rectify the situation. I was also charged 50% of the hotel nightly rate in taxes and fees 50%

Fraud/Scammers/Thieves. Beware of this company.

I booked a voucher thru MobyTrip to stay at a Holiday Inn. When I arrived, they said they’d had a number of scams with internet travel companies and don’t even partner with MobyTrip and in fact had been completely booked for quite some time. I immediately called MobyTrip’s number. They didn’t answer. I tried again. Still no answer. I left a message, but No one ever called me back. So, I disputed it with my credit card company. MobyTrip then argued and said I never contacted them. Luckily, I had proof of the call on my cell bill, so I was refunded. They are scammers!!

Would leave no stars, Booked a reservation through the website but when I got to the hotel; the hotel said the website didn’t submit the payment even though the website had already charged my card! Now I’m out $300 and no room to stay!! Unacceptable when customer service is nonexistent!!!! SCAM!! Took the money and ran!! DONT BOOK THROUGH THIS SITE!

Worst f site. F you. Scam.

I booked a hotel in Thomasville, Georgia. To visit my sister that was in the hospital, it was Thomasville, Alabama. The hotel in Alabama was the only one that kept on popping up. That's when I realized at the hotel that I booked in the wrong city. When I called them they told me they would instantly give me a refund, They didn't want to help me.They kept on cutting me off.Saying I will get it and be patient. It's been a week. When I called today they completely blocked my number. I paid for 2 hotels in one night. As soon as you call, they seem very helpful.Then after that, they don't want to help you and it's very unfortunate.You put one city in state and and it keeps on directing to the wrong state. Whatever you do Get your hotel reservations from the actual Hotel. It was late at night and I was just trying to find a hotel room. It's a shame that they're still up and running.They're absolutely horrible don't use them!!!!

We drove 2 days to Jacksonville Florida from Ohio in January. Had our hotel booked from the 4th to the 12th. When we got to the hotel, our reservation had been cancelled. We were told that since we didn't show up on the 2nd they had cancelled our room. We had to go to another hotel and shorten our trip because of their mistake in booking our hotel. I double checked & I did put in the 4th to the 12th. When I called them, they were very rude. I've been fighting them for 4 months. Do not use them. They are not professional at all.

THIS IS AN INTERNET SCAM. Do not use them. They stole money from me and the lied repeatedly about processing a refund about speaking to me, speaking to the hotel, etc. The hotel - Hilton - where I was supposed to stay said they never heard of them - Never worked with them. They told me the confirmation number Moby gave me is a fake number according to the hotel.